Harlea McCain

Processed lab paperwork and requests according to physicians' orders. Maintained rapport with physicians, nurse,s and other healthcare personnel.

Supported office staff and operational requirements with administrative tasks. Enhanced office productivity by handling high volume of callers per day.

Maintained current and accurate medical records for patients. Monitored inventory levels and advised management of need for replenishment. Maintained patient confidentiality in line with HIPAA regulations. Managed office logistics by scheduling appointments, maintaining files.

Greeted and interacted with patients to provide information, answer questions. Performed various administrative tasks by filing, copying and faxing documents. Prepared and processed patient referrals.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Volunteered to help with special projects of varying degrees of complexity. Assisted coworkers and staff members with special tasks on daily basis. Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Managed filing system, entered data and completed other clerical tasks.