Harleigh Boger
Killeen,TX
Summary
I am hard working and responsible. I am willing to go above and beyond to keep my coworkers and customers as happy as I can while still keeping company rules and guidelines in place. I understand that there is always something that can be improved and strive to find those things and improve upon them to give the best quality work I can.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Agent
All Seasons Resort Lodging
Park City, UT
01.2026 - 04.2026
- Managed guest check-in and check-out processes efficiently.
- Resolved guest inquiries and concerns to ensure satisfaction.
- Coordinated room assignments based on guest preferences and availability.
- Provided information about resort amenities and local attractions to enhance guest experience.
- Monitored lobby area for cleanliness and organization, maintaining a welcoming environment.
- Collaborated with housekeeping and maintenance teams to address guest requests promptly.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
- Answered multi-line phone system and enthusiastically greeted callers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Sales Associate
Target
Orem, UT
11.2025 - 01.2026
- Provided exceptional customer service by assisting guests with product inquiries and ensuring satisfaction.
- Maintained accurate inventory levels through regular stock assessments and timely reordering processes.
- Operated point-of-sale systems efficiently, processing transactions and handling cash with precision.
- Collaborated with team members to execute promotional displays, enhancing product visibility and sales opportunities.
- Assisted customers in selecting fashion items, enhancing overall shopping experience.
- Maintained visual merchandising standards to align with brand guidelines.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Provided product knowledge and styling advice to improve customer satisfaction.
- Conducted inventory management tasks, ensuring stock availability and organization.
- Trained new associates on customer service protocols and product offerings.
- Resolved customer inquiries and issues promptly to foster loyalty and repeat business.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Operated cash registers, receiving and processing both cash and card payments.
- Maintained understanding of current inventory, merchandising, and in-store placement to inform sales strategy.
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
- Recommended, selected, and located merchandise for shoppers, engaging politely to establish product needs and wants.
FLORIST
The Blanding Flowershop
Blanding, UT
10.2024 - 08.2025
- Exhibited strong customer service skills to ensure customers received satisfactory products.
- Demonstrated expertise in flower design and arrangement, including traditional, modern and exotic styles.
- Performed daily maintenance tasks such as watering plants and cleaning vases.
- Conferred with clients regarding price, type of arrangement desired and delivery specifics.
- Collaborated effectively with team members to meet tight deadlines.
- Adapted quickly to changes in order volume or product availability.
- Maintained accurate records of orders, deliveries and payments.
- Accurately estimated costs for custom orders based on client specifications.
CASHIER/WAITRESS/BUSSER
High Desert Cafe
Monticello, UT
03.2025 - 06.2025
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Helped restock shelves when necessary to maintain an organized display area.
- Accurately processed customer payments using cash, credit cards, and checks.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Provided efficient and courteous service to customers.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
- Assisted customers with menu selections and answered questions regarding food items and beverages.
- Processed payments accurately using POS systems and handled cash transactions efficiently.
- Managed closing duties such as counting money and cleaning.
LINE COOK
Smoke Pizza Co.
Blanding, UT
04.2023 - 11.2024
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
- Worked with other members of the kitchen staff to ensure efficient service.
- Memorized restaurant recipes to accurately and quickly prepare dishes.
- Stocked and maintained prep stations to reduce wait times and shortages.
- Communicated effectively with co-workers to ensure timely delivery of orders.
- Collaborated with team members to complete tasks quickly and efficiently during peak hours of operation.
- Practiced safe food handling procedures in accordance with local health regulations.
FRONT DESK RECEPTIONIST
The Bears Ears Inn
Blanding, UT
05.2024 - 09.2024
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Processed payments received from customers via cash or credit card transactions accurately and efficiently.
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors.
- Performed data entry and administrative duties such as filing, scanning documents, updating databases.
- Handled multi-line phone system and promptly transferred calls.
- Updated client contact information regularly in order to keep accurate records of communications sent out.
- Maintained cleanliness and organization of public areas and conference rooms.
- Entered data into company software system.
- Opened and closed main office in alignment with established security procedures.
- Handled incoming and outgoing mail with timely attention.
- Monitored inventory levels of office supplies to ensure adequate stock was always available.
- Communicated with maintenance personnel to report facility issues.
- Documented and distributed messages to support timely communications.
CAHSIER/COOK
A&W Restaurant
Blanding, UT
10.2023 - 04.2024
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Helped restock shelves when necessary to maintain an organized display area.
- Accurately processed customer payments using cash, credit cards, and checks.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Provided efficient and courteous service to customers.
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
- Demonstrated ability to work quickly and accurately in high-pressure environments.
- Cooked food according to recipes set by establishment.
- Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
- Washed and sanitized hands throughout shift, promoting food safety and health requirements.
- Stored and rotated food products properly, maintaining freshness.
- Prepped items for various cooking methods by seasoning or marinating.
- Stocked and maintained sufficient levels of products to drive smooth food service.
- Inspected kitchen equipment regularly for proper functioning; reporting any issues immediately.
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
- Worked with other members of the kitchen staff to ensure efficient service.
- Stocked and maintained prep stations to reduce wait times and shortages.
- Proficiently operated various kitchen appliances such as grills, ovens, fryers and other equipment.
- Practiced safe food handling procedures in accordance with local health regulations.
Education
HIGH SCHOOL DIPLOMA -
San Juan High School
Blanding, UT05-2025
Skills
- Creative vision
- Floral preservation
- Customer Service-oriented
- Effective time management
- Hospitality services
- Credit and cash payments
- Oral and written communications
- Guest accommodations
- Listening skills
- Reservation systems
- Front desk management
- Microsoft office
- Front office support
- Documentation
- File management
- Registration processing
- Tourism knowledge
- Mail and packages
- Word processing
- Effective planning
- Supply replenishment
- Marketing
- Corporate branding
- Multitasking
- Attention to detail
- Organizational skills
- Flexible and adaptable
- Calm under pressure
- Floral design
- Flower arranging
- Care and handling techniques
- Prioritization and time management
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Time management
- Computer skills
- Decision-making
- Task prioritization
- Guest services
- Problem-solving skills
- Cash handling
- Transportation information
- Property management systems
- Guest amenities
- Financial records oversight
- Phone and email etiquette
- Detail-oriented
- Data entry
Certification
- Food Handlers Permit
- Drivers License
Timeline
Front Desk Agent
All Seasons Resort Lodging
01.2026 - 04.2026
Sales Associate
Target
11.2025 - 01.2026
CASHIER/WAITRESS/BUSSER
High Desert Cafe
03.2025 - 06.2025
FLORIST
The Blanding Flowershop
10.2024 - 08.2025
FRONT DESK RECEPTIONIST
The Bears Ears Inn
05.2024 - 09.2024
CAHSIER/COOK
A&W Restaurant
10.2023 - 04.2024
LINE COOK
Smoke Pizza Co.
04.2023 - 11.2024
HIGH SCHOOL DIPLOMA -
San Juan High School