Summary
Overview
Work History
Education
Skills
Timeline
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Harlen Andrews

Cleveland,NC

Summary

Authorized to work in the US for any employer Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience

Work History

Operations Manager

SAA Logistics
09.2021 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed over 60 associates
  • Supervised operations staff and kept employees compliant with company policies and procedures

Unloader

Leggett & Platt Inc
05.2019 - 09.2021
  • Unloaded packages with care and placed in proper staging area
  • Handled packages with care while transporting from truck to loading dock
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items
  • Adhered to company safety protocols and complied with OSHA standards
  • Loaded and unloaded materials onto and off of trucks for fast shipment
  • Operated equipment while observing standard safety procedures

Supervisor

Harbor Freight Tools USA, Inc
05.2018 - 05.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Monitored workflow to improve employee time management and increase productivity
  • Evaluated employee performance and coached and trained to improve weak areas
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference

Education

High School Diploma -

Ashe County High
West Jefferson, NC
06.2010

Skills

  • Pallet Jack, Stocking, Warehouse, Word, forklift, Retail Sales, Shipping, Microsoft Word
  • Certifications/Licenses
  • Forklift Certified
  • DOT Certificate

Timeline

Operations Manager

SAA Logistics
09.2021 - Current

Unloader

Leggett & Platt Inc
05.2019 - 09.2021

Supervisor

Harbor Freight Tools USA, Inc
05.2018 - 05.2019

High School Diploma -

Ashe County High

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Harlen Andrews