Harlen Clark
Battle Ground
Summary
Detail-oriented professional with expertise in risk management and safety protocols. Proven ability to implement effective measures and enhance customer service within high-pressure environments.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Secuity Oficer
Lucky Eagle Casino
Oakville
02.2024 - 08.2025
- Assisted in daily operations by supporting team members with routine tasks.
- Maintained organized records to ensure easy access to important information.
- Participated in training sessions to learn operational procedures and safety protocols.
- Handled customer inquiries and provided timely assistance as needed.
- Implemented risk management strategies to mitigate potential threats.
Bar Manager
Shilo Inn
Seaside
01.2007 - 08.2008
- Managed daily bar operations and ensured smooth service during busy hours.
- Trained and supervised staff in cocktail preparation and customer service standards.
- Maintained inventory levels and ordered supplies to meet customer demand.
- Developed seasonal drink menus to enhance guest experience and promote sales.
- Implemented health and safety protocols to uphold cleanliness and compliance standards.
- Resolved customer complaints promptly to ensure satisfaction and repeat business.
- Organized staff schedules to optimize coverage during peak periods at the hotel bar.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Monitored patron alcohol consumption to encourage safety.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
Us Army
United States Army Reserve
Vancouver
07.1991 - 01.2006
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Trained new soldiers on infantry tactics and equipment usage.
- Responded swiftly to emergency situations in high-pressure environments.
- Conducted training exercises to ensure proficiency in basic infantry skills.
- Trained and mentored junior soldiers on tactical procedures and safety protocols.
- Reviewed safety protocols prior to each mission briefing emphasizing importance of following procedures correctly.
- Provided emergency medical care in high-pressure situations.
- Administered medications and treatments according to protocols.
- Trained new staff on emergency procedures and protocols.
Education
High School Diploma -
R.A.Long
Longview, WA06-1983
Skills
- Risk management
- Safety protocols
- Customer service
- Emergency response
- Document organization
- Inventory management
Affiliations
I belong to the SCA Ax throwing Archery. fishing camping
Accomplishments
- Army Commendation Medal X2 Army Achievement Medal X2 Oregon National Guard Superior Ribbon @
Certification
- CPR Card Master Mixologist License
Custom
- I fallow Order as given , Work well with others i show respect to others, i stay calm is Intense situation
References
References available upon request.
Timeline
Secuity Oficer
Lucky Eagle Casino
02.2024 - 08.2025
Bar Manager
Shilo Inn
01.2007 - 08.2008
Us Army
United States Army Reserve
07.1991 - 01.2006
High School Diploma -
R.A.Long