Harlen Lara Perez
Boston,MA
Summary
Dynamic and self-motivated professional with a proven track record at Swissport, excelling in customer service and teamwork. Recognized for enhancing operational efficiency and boosting client referrals through exceptional problem-solving skills and a friendly demeanor. Adaptable and quick to learn, consistently delivering high-quality support in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Swissport
Fueled
Boston, MA
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Prime Flight
Cleaner
Boston, MA
10.2022 - 03.2023
- Boosted word-of-mouth referrals by consistently delivering high-quality assistance and customer service to clients.
- Managed appointment bookings and cancellations, ensuring minimal downtime for barbers and maximizing daily revenue.
- Maintained up-to-date knowledge of latest trends in grooming products, enabling informed recommendations to clients seeking advice.
- Facilitated smooth-running operations during peak hours by anticipating needs of barbers and promptly attending to them.
Barbershop Assistant
Assitant
Boston, MA
08.2020 - 09.2022
- Elevated overall operational efficiency through diligent maintenance of equipment like clippers, scissors, razors, and hair dryers.
McDonald’s
Cashier Customer Service
Boston, MA
10.2019 - 02.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
East Boston High School
East Boston Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Swissport
Fueled
03.2023 - Current
Prime Flight
Cleaner
10.2022 - 03.2023
Barbershop Assistant
Assitant
08.2020 - 09.2022
McDonald’s
Cashier Customer Service
10.2019 - 02.2020
East Boston High School