Harlensky Nerett

Retail Associate

Marshalls

07.2023 - Current

Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Maintained clean sales floor and straightened and faced merchandise.
Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Greeted customers, helped locate merchandise, and suggested suitable options.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Promoted offerings by expression passion for company brand, products, services and solutions to customers.
Greeted customers and helped with product questions, selections, and purchases.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Built customer loyalty and retention by delivering excellent shopping experiences.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Recommended complementary purchases to customers, increasing revenue.
Created inviting environment for customers by maintaining store organization and cleanliness.
Developed strong rapport with customers and created positive impression of business.
Prioritized helping customers over completing other routine tasks in store.
Managed efficient cash register operations.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Listened to customer needs and desires to identify and recommend optimal products.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.