Harley Austin
Oklahoma City,OK
Summary
Dynamic service professional with a proven track record at Townepark, enhancing guest satisfaction through exceptional communication and safety compliance. Recognized for reliability and multitasking abilities, I effectively collaborated with teams to optimize workflow and maintain secure environments, ensuring seamless experiences during high-demand events.
As customer service professional, consistently ensures vehicles are handled with care and clients' needs are prioritized. Known for reliable performance and ability to seamlessly integrate into team operations. Committed to delivering results through effective collaboration and adaptability, showcasing strong organizational and interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Valet
Townepark
01.2025 - Current
- Elevated guest satisfaction by addressing inquiries or concerns with prompt attention and a courteous demeanor.
- Collaborated with fellow valets to optimize workflow, enhancing overall efficiency and productivity.
- Maintained a safe and secure environment with vigilant monitoring of the valet zone.
- Provided exceptional support for special events, ensuring seamless guest experiences during high-volume periods.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Removed safety hazards, soiled items, and trash from customer areas.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Complied with company policies, local regulations, and safety protocols to maintain a secure working environment for staff and guests alike.
Greenskeeper
Oaktree National
04.2023 - Current
- Increased golfer satisfaction with diligent attention to detail in maintaining greens, tees, and fairways.
- Enhanced course conditions by implementing effective maintenance practices and timely turf management.
- Trained new employees on proper equipment use, safety protocols, and best practices in golf course maintenance.
- Maintained healthy turf conditions through careful application of fertilizers, pesticides, and fungicides according to industry standards.
- Collaborated with golf course superintendent to develop strategic plans for ongoing maintenance projects and improvements.
- Ensured compliance with environmental regulations, conducting regular soil and water tests.
- Facilitated team training sessions, improving staff skills in turf management and equipment use.
- Improved course safety, conducting hazard assessments and implementing corrective measures.
- Ensured safety and aesthetic appeal of course, trimming trees and repairing turf damages.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
Education
Occupational Health And Safety
University of Central Oklahoma
Edmond, OK12.2026
Skills
- Reliability and punctuality
- Multitasking and organization
- Verbal and written communication
- Safety compliance
- Safety procedures
- Record keeping
- Time management
Certification
- Area of certification Training - OSHA 30
Timeline
Service Valet
Townepark
01.2025 - Current
Greenskeeper
Oaktree National
04.2023 - Current
Occupational Health And Safety
University of Central Oklahoma
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