Harley Beardsley
Hurricane,UT
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
6
6
years of professional experience
Work History
Crew Member
Wendy's
03.2023 - 01.2025
- Operated front counter, drive-thru, and various sections.
- Processed customer orders, prepared food items, and handled transactions.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Crew Member
Ernies Too
05.2022 - 03.2023
- Organized workspace to promote efficiency.
- Ensured compliance with age restrictions for drinks, tobacco products, and lottery purchases.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Delivered exemplary customer service and warmly greeted guests.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.
- Performed daily equipment inspections to identify potential maintenance needs and prevent operational downtime.
- Contributed to an increase in sales by upselling products or suggesting additional items based on customer preferences.
Assistant Manager
Dollar Tree
10.2021 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Improved operational efficiency by adopting new technology for inventory management.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cashier
7-eleven
02.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
McDonald's Restaurant
10.2020 - 01.2021
- Completed milkshakes and ice cream desserts for customers.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Operated cash register to ring up final bill and process various forms of payment.
Cashier
7-eleven
05.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
McDonald's Restaurant
03.2019 - 12.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
N/A - General Studies
College of Southern Nevada
Las Vegas, NVHigh School Diploma - General Studies
Bonanza High School
Las Vegas, NV06.2017
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Learning agility
Timeline
Crew Member
Wendy's
03.2023 - 01.2025
Crew Member
Ernies Too
05.2022 - 03.2023
Assistant Manager
Dollar Tree
10.2021 - 03.2022
Cashier
7-eleven
02.2021 - 10.2021
Crew Member
McDonald's Restaurant
10.2020 - 01.2021
Cashier
7-eleven
05.2020 - 10.2020
Crew Member
McDonald's Restaurant
03.2019 - 12.2019
N/A - General Studies
College of Southern Nevada
High School Diploma - General Studies
Bonanza High School
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