HARLEY DUNCAN
MCLOUD,OK
Summary
Results-driven Warehouse Manager known for unparalleled productivity and efficient task completion. Bring specialized skills in inventory management, logistics coordination, and process improvement to streamline operations. Excel in communication, leadership, and problem-solving, ensuring smooth warehouse operations and team cohesion.
Overview
13
13
years of professional experience
Work History
Binder
Duncan's Bindery
Oklahoma City, OK
05.2005 - 06.2010
- Operated a variety of bookbinding equipment including sewing machines, cutting presses, folding machines, gluing machines, and stapling guns.
- Cleaned and lubricated bookbinding machinery on a regular basis to ensure proper functioning.
- Collated signatures by hand or using automated collating machinery.
- Assembled and bound books, pamphlets, magazines, catalogs, and other printed material using various types of binding machines.
Warehouse Manager
Best Buy
Oklahoma City, OK
08.2004 - 05.2005
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Warehouse Manager
Ultimate Electronics
Oklahoma City, OK
05.2001 - 04.2004
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Customer Service Manager
Circuit City Stores
Oklahoma City, OK
06.1997 - 03.2001
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Created reports on customer feedback, complaints, and suggestions for management review.
- Monitored staff performance to ensure adherence to customer service standards.
- Evaluated overall effectiveness of existing customer service policies and procedures and recommended changes as necessary.
Education
Associate of Applied Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute
Oklahoma City, OK05-2012
Skills
- Deadline Management
- Conservation practices
- Design principles
- Packaging Design
- Marketing materials
- Client Consultations
- Customer Service
- Logistics Management
- Staff Management
- Inventory Management
Timeline
Binder
Duncan's Bindery
05.2005 - 06.2010
Warehouse Manager
Best Buy
08.2004 - 05.2005
Warehouse Manager
Ultimate Electronics
05.2001 - 04.2004
Customer Service Manager
Circuit City Stores
06.1997 - 03.2001
Associate of Applied Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute
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