Harley Galaz
Tucson,AZ
Summary
Dynamic professional with a robust background in both healthcare and customer service, notably at Banner University Medical Center. Excelled in clinical roles and front-line customer interactions, demonstrating exceptional time management and customer service skills. Proven ability to lead teams and manage high-volume environments, ensuring operational excellence and superior service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical experience
Banner University Medical Center
08.2024 - 12.2024
Clinical experience
Tucson Medical Center
08.2023 - 12.2023
Front Desk Receptionist
NextCare
03.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Bartender
Growlers Taphouse
08.2021 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Chuys Mesquite Broiler
02.2017 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ05-2025
Associate of Applied Science - Nursing
Pima Community College
Tucson, AZ12-2024
Skills
- Clinical experience
- Customer service
- Payment processing
- Team leadership
- Time management
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Languages
Spanish
Native or Bilingual
Timeline
Clinical experience
Banner University Medical Center
08.2024 - 12.2024
Clinical experience
Tucson Medical Center
08.2023 - 12.2023
Front Desk Receptionist
NextCare
03.2022 - 01.2023
Bartender
Growlers Taphouse
08.2021 - 10.2022
Server
Chuys Mesquite Broiler
02.2017 - 10.2020
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Bachelor of Science - Nursing
Grand Canyon University
Associate of Applied Science - Nursing
Pima Community College
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