Harley Hooper
Saint Martinville,LA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
18
18
years of professional experience
Work History
Gatehouse Director
Bayou Oaks
03.2016 - 10.2020
- Maintained a safe environment for residents and visitors by swiftly addressing any suspicious activities or safety hazards.
- Increased resident satisfaction with prompt assistance at the front gate, providing directions, and answering inquiries.
- Contributed to a positive workplace culture through clear communication with colleagues, sharing relevant information regarding shift updates and potential threats.
- Demonstrated professionalism during interactions with residents, guests, vendors, and contractors to uphold community reputation.
- Streamlined visitor check-in process by implementing an organized system for logging vehicle details and verifying guest identity.
- Detected early signs of potential issues or disruptions by actively observing behavioral patterns among individuals entering the property premises.
- Established trust with residents and built rapport through consistent, courteous service at the front gate.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Kept check-in area clean and neat at all times.
Network Administrator
Tanmar
02.2016 - 12.2016
- Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
- Diagnosed and resolved hardware and software issues.
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Enhanced network performance by diagnosing and resolving complex technical issues promptly.
- Reduced system downtime through proactive monitoring, troubleshooting, and maintenance of servers and network equipment.
- Enhanced customer satisfaction with timely resolution of complex technical problems.
Offshore Surveyor
Fugro
04.2008 - 11.2009
- Enhanced project accuracy by utilizing advanced surveying equipment and software for precise measurements.
- Streamlined workflow for increased efficiency, implementing effective communication and collaboration among team members.
- Reduced costly errors by meticulously reviewing survey data and ensuring proper documentation.
- Contributed to cost reduction efforts by identifying areas for improvement in processes and equipment usage.
- Adapted quickly to changing conditions on job sites, efficiently adjusting plans as needed while maintaining overall project goals.
AUV Operater
C7C Technologies
08.2007 - 12.2008
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Met production targets and tight deadlines by collaborating closely with team members.
- Adjusted machines to increase productivity for runs.
- Performed general equipment maintenance and repair to minimize downtime.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Operation Specialist, Second Class
United States Navy
08.2002 - 08.2007
- Streamlined operations by implementing efficient processes and procedures, resulting in increased productivity.
- Enhanced team performance by providing mentorship and guidance on best practices for operational tasks.
- Reduced operational costs with careful resource management and optimization of workflows.
- Improved customer satisfaction rates by effectively addressing concerns and providing swift resolutions.
- Operations of radars and tracking charts.
- Navigation and Air Traffic.
- Provided Intel directly to the Captain.
- Worked with Classified UNIX system.
- Held DoD issued secret clearance.
- Honorable Discharge.
Education
Bachelor of Science - Web Design And Development
Full Sail University
Orlando, FLAssociate of Arts - Recording Arts
Full Sail University
Orlando, FLAssociate of Science - Computer Networking
Remington University
Lafayette, LASkills
- Technical problem solving
- Collaborative decision-making
- Teamwork and Collaboration
- Analytical Thinking
- Linux Environments
- HTML & CSS
- Operational Analysis
- Microsoft Office
- Speed typing
- Network Technology
- Digital Marketing, Social Media and Internet Marketing
Timeline
Gatehouse Director
Bayou Oaks
03.2016 - 10.2020
Network Administrator
Tanmar
02.2016 - 12.2016
Offshore Surveyor
Fugro
04.2008 - 11.2009
AUV Operater
C7C Technologies
08.2007 - 12.2008
Operation Specialist, Second Class
United States Navy
08.2002 - 08.2007
Bachelor of Science - Web Design And Development
Full Sail University
Associate of Arts - Recording Arts
Full Sail University
Associate of Science - Computer Networking
Remington University
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