Harley Mahaffey
Gallatin
Summary
Dynamic auto repair professional with extensive experience as Owner/Mechanic at Mahaffeys Auto Repair. Proven track record in enhancing service efficiency and fostering strong customer relationships. Skilled in inventory management and team mentorship, driving operational excellence and customer satisfaction. Committed to delivering high-quality service and building lasting client connections.
Overview
16
16
years of professional experience
Work History
Owner/Mechanic
Mahaffeys Auto Repair
05.2022 - Current
- Managed daily operations of auto repair shop, ensuring high-quality service delivery.
- Oversaw inventory management and procurement of automotive parts and supplies.
- Developed and implemented efficient workflows to enhance service turnaround times.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
Mechanic
NTB-National Tire & Battery
07.2022 - 05.2024
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance on vehicles to ensure optimal performance and safety.
- Collaborated with team members to streamline repair processes, reducing turnaround times.
- Trained junior mechanics on best practices for vehicle repairs and maintenance tasks.
Parts Sales Manager
AutoZone
09.2017 - 10.2022
- Streamlined inventory management processes to improve stock accuracy and availability.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Resolved customer issues promptly, fostering loyalty and repeat business.
Block Department Supervisor
Grooms Engines
06.2009 - 11.2019
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Mentored team members, fostering skill development and enhancing overall productivity.
- Streamlined workflow processes, reducing operational downtime and improving efficiency.
- Implemented training programs for new hires, promoting a culture of continuous learning.
Education
No Degree - Business Management
University of Cincinnati Clermont College
Batavia, OHHigh School Diploma -
New Richmond High School
New Richmond, OH06-2001
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Mechanic
NTB-National Tire & Battery
07.2022 - 05.2024
Owner/Mechanic
Mahaffeys Auto Repair
05.2022 - Current
Parts Sales Manager
AutoZone
09.2017 - 10.2022
Block Department Supervisor
Grooms Engines
06.2009 - 11.2019
No Degree - Business Management
University of Cincinnati Clermont College
High School Diploma -
New Richmond High School
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