Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Harley Needham

Amarillo,TX

Summary

Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bar Manager / Bartender

Slims Pool Palace
10.2019 - Current
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Closed out cash register and prepared cashier report at close of business.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
  • Kept track of tips, cash and credit cards, for every employee and conducted payroll every week.

Cashier / Bartender

Torchy's Tacos
09.2015 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Facilitated smoother checkout process, trained new employees on POS systems.

Sales Associate

JC Penney Stores
03.2013 - 09.2015
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

White House Black Market
10.2013 - 08.2014
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Amarillo College
Amarillo, TX

High School Diploma -

River Road High School
Amarillo, TX
06-2013

Skills

  • Safety awareness
  • Customer Relationship Building
  • Health and safety
  • Team Leadership
  • Supervisory Experience
  • Daily payroll activities

Certification

  • TABC
  • Food Handlers

Timeline

Bar Manager / Bartender

Slims Pool Palace
10.2019 - Current

Cashier / Bartender

Torchy's Tacos
09.2015 - 01.2020

Sales Associate

White House Black Market
10.2013 - 08.2014

Sales Associate

JC Penney Stores
03.2013 - 09.2015

Amarillo College

High School Diploma -

River Road High School

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Harley Needham