Harley Roundtree
Boulder,CO
Summary
Dynamic and dedicated professional with a proven track record in lifeguarding and customer service roles, notably at Perfect Pools. Excelled in leadership, fostering team collaboration, and ensuring safety compliance. Adept in effective problem-solving and strong communication, consistently enhancing customer satisfaction and team efficiency. Very positive, motivated and ready to work.
Overview
2
2
years of professional experience
Work History
Lifeguard
Perfect Pools
Highlands Ranch, CO
05.2022 - 09.2024
- Reported any unsafe conditions or suspicious activity to management immediately.
- Led comprehensive safety training for new employees using company procedures.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Checked chemical level of pool before lesson commencement and notified maintenance department of issues.
- Assisted with customer requests and answered questions to improve satisfaction.
- Welcomed families into the pool and helped with any assistance.
Restaurant Hostess
Maggianos
Highlands Ranch, CO
11.2022 - 05.2024
- Helped seat guests and confirm reservations.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Directed patrons to lounges and waiting areas.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Stocked server areas with supplies before, during and after shifts.
Lifeguard
Colorado Golf Club
Parker, Colorado
05.2023 - 10.2023
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Assisted with orientation sessions for new lifeguards in training.
- Prepared detailed incident reports following accidents or other incidents.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Reported any unsafe conditions or suspicious activity to management immediately.
Education
High School Diploma -
Highlands Ranch High School
Highlands Ranch, CO05-2024
Some College (No Degree) -
University of Colorado At Boulder
Boulder, COSkills
- Effective problem-solver
- Positive
- Leadership qualities
- Lifeguard certification
- First aid
- Group and individual instruction
- Strong communicator
- Customer service
- Problem-solving
- Positive attitude and motivation
Accomplishments
- DECA State Champion
- Excel Scholar
- Leeds School of Business
Affiliations
- Woman in business Club
- Diverse Scholars Program
- LEAP (Leadership, excellence, and purpose club)
Timeline
Lifeguard
Colorado Golf Club
05.2023 - 10.2023
Restaurant Hostess
Maggianos
11.2022 - 05.2024
Lifeguard
Perfect Pools
05.2022 - 09.2024
High School Diploma -
Highlands Ranch High School
Some College (No Degree) -
University of Colorado At Boulder
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