Summary
Overview
Work History
Education
Skills
References
Timeline
AdministrativeAssistant

Harley Soileau

Ville Platte,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Cashier

Raising Cane's Restaurants
Opelousas, LA
10.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed sales transactions to prevent long customer wait times.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Assisted customers by providing information and resolving complaints.
  • Built and maintained productive relationships with employees.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Stocker

Industrial Service and Supplies
Ville Platte, LA
03.2023 - 10.2023
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Inspected stock for damage or defects and reported issues to management.
  • Provided customer service by answering questions about product location, price and availability.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Sorted returned merchandise for restocking or disposal.
  • Participated in physical inventories of stock on hand periodically.
  • Lifted materials of varied weights on regular basis.
  • Faced products on shelves and displays to meet company policies.
  • Replenished items to maintain stock availability.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Greeted customers and retrieved requested products to drive satisfaction.

Crew Leader

Sonic
Ville Platte, LA
10.2022 - 03.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Trained new hires on job duties, safety protocols, and company policies.
  • Ensured compliance with all health and safety regulations.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Scheduled periodic meetings with crew members to discuss progress and goals achieved.
  • Resolved any disputes among crew members in a professional manner while upholding company policy.
  • Established and maintained professional working relationships with employees.
  • Delegated daily tasks to team members to optimize group productivity.

Cashier

McDonald's
Eunice, LA
02.2022 - 09.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.

Education

High School Diploma -

Ville Platte High School
Ville Platte, LA
05-2024

Skills

  • Cash Register Operation
  • Customer Service
  • Cash Handling
  • Payment Collection
  • Customer Assistance
  • POS Systems
  • Drawer balancing
  • Customer Relations
  • Patience and Empathy
  • Regulatory Compliance
  • Written and verbal communication
  • Cleaning and sanitizing
  • Decision Making Aptitude
  • Staff Training
  • Work Ethic and Integrity
  • Complex Problem-Solving
  • Reliability and punctuality
  • Time management skills
  • Organizational abilities
  • Professionalism and Courtesy

References

References available upon request.

Timeline

Cashier

Raising Cane's Restaurants
10.2023 - Current

Stocker

Industrial Service and Supplies
03.2023 - 10.2023

Crew Leader

Sonic
10.2022 - 03.2023

Cashier

McDonald's
02.2022 - 09.2022

High School Diploma -

Ville Platte High School

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Harley Soileau