Harley Stires
Corona,CA
Summary
Energetic and organized with strong aptitude for inventory management and customer service. Knowledge of auto parts and supply chain management ensures effective stock control and timely order fulfillment. Committed to improving operational efficiency and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Parts Manager
Anaheim Hyundai
03.2022 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Reduced excess stock levels through better demand forecasting, avoiding unnecessary capital tie-up.
Parts Manager
Select Equipment
10.2006 - 03.2022
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Supervised and trained staff on product knowledge and customer service.
- Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
- Initiated cross-training programs for staff members, creating a more versatile workforce capable of handling various tasks within the department.
Education
High School Diploma -
Huntington Beach High School
Huntington Beach, CA06.1994
Skills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Stock management
- Forklift operation
- Warehouse operations
- Goal setting
- Coordinating paperwork
- Staff training
- POS systems operations
- Operations management
Timeline
Parts Manager
Anaheim Hyundai
03.2022 - Current
Parts Manager
Select Equipment
10.2006 - 03.2022
High School Diploma -
Huntington Beach High School
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