Harley Thomas
Texas Roadhouse
Ravenna,TX
5
years of professional experience
Dynamic hospitality asset with a proven track record of creating warm and inviting environments for guests. Exceptional communication and organizational skills to induce seamless operations that ensure personalized and memorable experiences. Committed to maintaining a welcoming atmosphere while efficiently managing guest interactions, fostering a sense of community and satisfaction. Reliable team player thriving in collaborative settings, consistently focused on achieving collective success and enhancing service quality.
Work History
Hostess/Customer Calls
7 MonthsFast Food Team Member
4 Months- Greets all customers in a warm, sincere, and helpful manner
- Takes orders and serves beverages promptly and courteously
- Operates the complete register system and other required software
- Accepts responsibility and accountability for his or her money drawer
- Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
- Complies with and enforces all safety policies and procedures
Filing Assistant
2 Years 1 MonthServer
6 Months- Performs guest service and food preparation duties. Guest service job duties include greeting customers, taking customer orders, and completing transactions on the cash register. Food preparation duties consist of cooking food and assembling sandwiches.
- Additional team member duties include operating the drive-thru window, unloading deliveries, and maintaining a clean store environment. Chick-fil-A team members must also adhere to all safety policies and health regulations. Ideal Chick-fil-A team members possess positivity and diligence.
Education
- Psychology
Skills
Online Communications
Microsoft Office
Health Sciences
Microsoft PowerPoint
Email
Hospitality
Patience and empathy
Phone etiquette
Greeting guests
Interactive communication skills
Table bussing
Safe food handling
Food running
Customer service
Effective multitasking
Accomplishments
Stay at Home Mom for the past 6 years
Timeline
Hostess/Customer Calls
Texas Roadhouse
07.2019 - 02.2020Read More
Fast Food Team Member
Bahama Buck's Franchise Corporation
07.2017 - 11.2017Read More
Server
Chick-fil-A Franchise
07.2016 - 01.2017Read More
Filing Assistant
XCaliber Industrial
08.2015 - 09.2017Read More
Collin College
from Psychology
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Mckinney Boyd High School
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