Harli Sutherland
Dixon,CA
Summary
Ambitious management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the performance targets, while maximizing team efficiency.
Overview
14
14
years of professional experience
Work History
Store Manager
Nations Giant Burgers
02.2016 - 11.2020
- Reviewed and monitored scheduling, purchases and expenses to maintain quarterly budget.
- Interviewed and hired strong candidates for team openings.
- Approved regular payroll submissions for employees.
Marketing Sales Representative
Vista Resorts
11.2016 - 01.2017
- Making calls based off a lead sheet to sale memberships to the resort
- Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
- Researched competitor marketing trends and prices using data analysis.
Youth Advocate Intern
Alternative Family Services,
01.2010 - 07.2014
- Conducted assessments to determine types of services individuals required.
- I made reservations to rent conference rooms.
- Managed and led activities promoting growth in mental, emotional and educational areas.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
Front Desk Receptionist
Abco laboratories
01.2009 - 10.2011
- Greeted guests at front desk while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Maintained files and records.
Telemarketer/Marketing Research Representative
Pacific Crest Research/Call Center
01.2006 - 11.2007
- Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
- Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.
Education
High school diploma -
2008
Skills
- Guest Services
- Data Entry
- Microsoft Outlook
- Office Management
- Human Resources
- Event Planning
- Research
- Microsoft Word
- Phone Etiquette
- Employee Orientation
- Telemarketing
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Marketing Sales Representative - Vista Resorts
11.2016 - 01.2017
Store Manager - Nations Giant Burgers
02.2016 - 11.2020
Youth Advocate Intern - Alternative Family Services,
01.2010 - 07.2014
Front Desk Receptionist - Abco laboratories
01.2009 - 10.2011
Telemarketer/Marketing Research Representative - Pacific Crest Research/Call Center
01.2006 - 11.2007
Sem Yetto High School - High school diploma,
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