Harlie Robinson
Stockbridge,MI
Summary
Dynamic and results-oriented professional with extensive experience in administrative support and customer service, notably at Ann Arbor - Jackson Concrete Forming. Excelled in payroll and benefits administration, demonstrating exceptional multitasking and communication skills. Proven track record of enhancing team efficiency and streamlining office operations, underpinned by a strong ability to learn quickly and manage time effectively.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Administrative Support Specialist
Ann Arbor - Jackson Concrete Forming
10.2023 - 11.2024
- Handled all Accounts Payable and Receivables
- Calculated and ran payroll.
- Managed all employee benefits.
- Maintained organization within the office setting.
Server
Thompson’s Pizza
11.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Receptionist
Simply You Salon & Spa
08.2020 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed all customer payments.
Education
Associate of Arts - Communication Leadership And Strategy
Michigan State University
East Lansing, Mi12-2026
High School Diploma -
Stockbridge High School
Stockbridge, MI05-2022
Skills
- Administrative procedures
- Payroll and benefits administration
- Teamwork
- Multitasking and time management
- Fast learner
- Customer service
- Reliability
- Excellent communication
Timeline
Administrative Support Specialist
Ann Arbor - Jackson Concrete Forming
10.2023 - 11.2024
Server
Thompson’s Pizza
11.2022 - 04.2023
Receptionist
Simply You Salon & Spa
08.2020 - 05.2022
Associate of Arts - Communication Leadership And Strategy
Michigan State University
High School Diploma -
Stockbridge High School
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