Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Harlie Smith

Jonesboro,AR

Summary

Organized professional, excelling in appointment scheduling and customer relations. Tech-savvy with strong time management skills, ensuring efficient operations and a welcoming environment for all visitors.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

6
6
years of professional experience

Work History

Receptionist

Gossip Nails Spa
03.2023 - Current
  • Greeted clients and managed appointment scheduling to ensure efficient service delivery.
  • Processed payments and managed cash register operations.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist

Valentine Nails
02.2022 - 05.2023
  • Processed payments and managed cash register operations accurately.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.

Customer Service Representative

Harps Foods
02.2019 - 02.2021
  • Resolved customer inquiries via phone and email with efficiency and professionalism.
  • Trained new employees on customer service protocols and company policies.
  • Managed high-volume calls during peak hours, ensuring minimal wait times.
  • Resolved customer complaints with empathy.

Education

Valley View High School
Jonesboro, AR
05.2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • File management
  • Tech-Savvy

Timeline

Receptionist

Gossip Nails Spa
03.2023 - Current

Receptionist

Valentine Nails
02.2022 - 05.2023

Customer Service Representative

Harps Foods
02.2019 - 02.2021

Valley View High School
Harlie Smith