Detail-oriented, organized, and meticulous employee. Capable of being a strong leader and problem-solver. Uses independent decision-making skills and sound judgment to positively impact company success. Works at fast pace to meet tight deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Area Manager
7 Eleven Franchise
01.2023 - Current
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Developed sales strategy based on research of consumer buying trends and market conditions.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Supervised 3 location managers and managed 3 store markets, maintaining contractual, compliance and reporting requirements for all areas and assets.
Technology Operations Associate
Wells Fargo
02.2022 - 09.2022
Answered incoming calls regarding software/hardware issues that branch employees would have
Implemented great listening skills to comprehend the situation and guide the user to a proper resolution
Completed order forms and assured that the financial advisors and firms have their technology support needs met effectively.
Managed data and correspondence to secure information across complex landscapes of organizational departments.
Data Communication Assistant
7 Eleven
07.2021 - 01.2022
Assisting store operations by troubleshooting POS systems or transaction errors that could be related to the network being incorrectly configured
Re-wired and setup IP camera systems for store owners to increase the store's security and the safety of the staff.
Invoicing Associate
Eagle Edge Transportation
05.2018 - 12.2021
Improved accounts payable processes and achieved 12% reduction in late fees
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft
Overall helped the business bill customers on time and keep track of accounts payable.
Education
Bachelor's - Computer Engineering
The University of Texas At Arlington, Arlington, Texas
01.2024
High School Diploma - undefined
Mansfield High School, Mansfield, Texas
05.2019
Skills
Javascript
React
Microsoft office Advanced
Selenium Automation
Customer service
HTML 5
English
Hindi
C# / C
Powerpoint
Punjabi
Sales
Spanish
Budgeting
General accounting
CSS 3
Business development and planning
Operations Management
Supply Chain Management
Staff Management
Performance Management
Sales expertise
Accomplishments
Increased company net annual profits by %15 from the previous fiscal year.
During a shortage of support staff stepped up, resolved, and escalated 48 calls in one day
Implemented a tried and tested method of collecting from debtors and helped the company see growth.
Certification
Google IT Support Professional
Google Cybersecurity Professional Certificate
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Area Manager - 7 Eleven Franchise
01.2023 - Current
Technology Operations Associate - Wells Fargo
02.2022 - 09.2022
Data Communication Assistant - 7 Eleven
07.2021 - 01.2022
Invoicing Associate - Eagle Edge Transportation
05.2018 - 12.2021
The University of Texas At Arlington - Bachelor's, Computer Engineering