HARMANJIT SINGH
Mansfield,Texas
Summary
Detail-oriented, organized, and meticulous employee. Capable of being a strong leader and problem-solver. Uses independent decision-making skills and sound judgment to positively impact company success. Works at fast pace to meet tight deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Area Manager
7 Eleven Franchise
01.2023 - Current
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Supervised 3 location managers and managed 3 store markets, maintaining contractual, compliance and reporting requirements for all areas and assets.
Technology Operations Associate
Wells Fargo
02.2022 - 09.2022
- Answered incoming calls regarding software/hardware issues that branch employees would have
- Implemented great listening skills to comprehend the situation and guide the user to a proper resolution
- Completed order forms and assured that the financial advisors and firms have their technology support needs met effectively.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Data Communication Assistant
7 Eleven
07.2021 - 01.2022
- Assisting store operations by troubleshooting POS systems or transaction errors that could be related to the network being incorrectly configured
- Re-wired and setup IP camera systems for store owners to increase the store's security and the safety of the staff.
Invoicing Associate
Eagle Edge Transportation
05.2018 - 12.2021
- Improved accounts payable processes and achieved 12% reduction in late fees
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft
- Overall helped the business bill customers on time and keep track of accounts payable.
Education
Bachelor's - Computer Engineering
01.2024
High School Diploma - undefined
05.2019
Skills
- Javascript
- React
- Microsoft office Advanced
- Selenium Automation
- Customer service
- HTML 5
- English
- Hindi
- C# / C
- Powerpoint
- Punjabi
- Sales
- Spanish
- Budgeting
- General accounting
- CSS 3
- Business development and planning
- Operations Management
- Supply Chain Management
- Staff Management
- Performance Management
- Sales expertise
Accomplishments
- Increased company net annual profits by %15 from the previous fiscal year.
- During a shortage of support staff stepped up, resolved, and escalated 48 calls in one day
- Implemented a tried and tested method of collecting from debtors and helped the company see growth.
Certification
- Google IT Support Professional
- Google Cybersecurity Professional Certificate
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Area Manager - 7 Eleven Franchise
01.2023 - Current
Technology Operations Associate - Wells Fargo
02.2022 - 09.2022
Data Communication Assistant - 7 Eleven
07.2021 - 01.2022
Invoicing Associate - Eagle Edge Transportation
05.2018 - 12.2021
The University of Texas At Arlington - Bachelor's, Computer Engineering
Mansfield High School - High School Diploma,
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