Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Harmanjit Singh

Queens,NY

Summary

Dynamic manager with a proven track record in team leadership and operational efficiency. Expertise in implementing safety protocols and enhancing customer satisfaction. Committed to fostering a collaborative environment and driving positive outcomes.

Overview

5
5
years of professional experience

Work History

Direct Care Worker

St. Louis Center
Chelsea, Michigan
09.2024 - 12.2025
  • Assisted in implementing individualized care plans for each resident's needs.
  • Documented resident behavior and progress in care logs accurately.
  • Adhered to safety protocols and regulations to ensure a secure environment.
  • Actively promoted positive behaviors among clients through reinforcement techniques.

Manager

Tim Hortons
Queens, New York
07.2022 - 12.2023
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Trained and mentored team members on operational procedures and customer service skills.
  • Implemented cleaning and safety protocols to uphold health standards in the workplace.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Project Estimator

All Air HVAC LLC
Brooklyn, New York
05.2021 - 06.2022
  • Prepared detailed cost estimates for HVAC installation projects.
  • Analyzed project specifications and blueprints for accurate bidding.
  • Collaborated with contractors to gather pricing information and materials.
  • Negotiated contracts with vendors for best possible prices while maintaining quality standards.

Education

High School Diploma -

Flushing International High School
Flushing, NY
06-2017

Skills

  • Individualized care planning
  • Resident behavior documentation
  • Safety protocol adherence
  • Positive reinforcement techniques
  • Health and safety standards
  • Customer relationship management

Accomplishments

Employee of Month - December

Timeline

Direct Care Worker

St. Louis Center
09.2024 - 12.2025

Manager

Tim Hortons
07.2022 - 12.2023

Project Estimator

All Air HVAC LLC
05.2021 - 06.2022

High School Diploma -

Flushing International High School
Harmanjit Singh