Summary
Overview
Work History
Education
Skills
Other Qualifications
Volunteer Experience
Languages
Timeline
Generic

Harmanpreet Kaur

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

PRN PCNA

Cleveland Clinic
09.2023 - Current
  • Increased efficiency in patient care with proficient use of electronic health record systems for documentation and information retrieval.
  • Collaborated closely with interdisciplinary healthcare teams, facilitating coordinated efforts to provide optimal patient outcomes.
  • Streamlined nursing team communication by maintaining accurate and up-to-date patient records, ensuring timely response to changes in condition.
  • Assisted patients with activities of daily living, promoting independence and comfort during their stay.
  • Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
  • Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
  • Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
  • Contributed to the development of individualized care plans by observing patient behavior patterns and reporting observations to the nursing staff.
  • Performed non-invasive medical procedures such as blood glucose monitoring, wound care management, and catheter maintenance under nurse supervision.
  • Promoted a positive healing environment for patients by actively listening to concerns and addressing needs promptly and effectively.
  • Participated in continuing education opportunities to stay current on industry trends and enhance knowledge base for improved job performance.
  • Provided emotional support for patients'' families by offering empathy, understanding their concerns, answering questions about treatment plans or progress reports when appropriate.
  • Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
  • Exhibited strong time management skills by prioritizing tasks effectively and completing them in a timely manner without compromising quality of care.
  • Ensured continuity of care through effective shift handover by sharing vital information about patients'' status with incoming nursing personnel.
  • Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
  • Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
  • Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
  • Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Student Services Student Employee

Kent State University Geagua
10.2021 - 12.2023
  • Organization, Time Management, Double tasking, and Communication
  • Making calls to students, scheduling appointments, doing any tasks given by the advisors or other student services employees, Making flyers/labels, and helping with orientation.
  • Collaborated with faculty members to create a supportive learning environment for all students.
  • Implemented time management techniques to complete tasks efficiently and meet deadlines consistently.
  • Coordinated with other student employees to plan events, manage resources, and ensure smooth operations on campus.
  • Built positive relationships with both faculty and peers, contributing to an inclusive campus culture.
  • Established a safe space where open dialogue was encouraged, fostering increased participation from all students.
  • Served as a reliable resource for both students and staff by sharing knowledge and expertise in a variety of subject areas.
  • Balanced academic and work requirements to continue building diverse knowledge base.
  • Handled basic tasks independently to keep senior office professionals focused on more important matters.
  • Assisted office guests with finding correct personnel and rooms for appointments and inquiries.
  • Helped keep operations efficient by restocking and organizing supplies for Student Services teams.
  • Worked efficiently to handle routine office needs and important tasks for special projects.
  • Ran errands, dropped off packages and picked up supplies for office staff.
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.

Crew Trainer (Mcdonald's)

Archway, Inc
02.2021 - 11.2021
  • Leadership, Time management, Fast pacing, and Communication
  • Taking orders, serving, window, cashier, preparing orders, coordinating, and making food in gill.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.

Kohl's Associate

Kohl's, Inc
11.2020 - 01.2021
  • I worked at kohl's as a seasonal employee
  • The positions that I worked for were greeter, cashier, omni, online pickup, curbside, and men's, women's, and junior's.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Crew Trainer (Mcdonald's)

J & N House
06.2019 - 11.2020
  • Time management, fast timing, and communication
  • Developed customized training materials to accommodate diverse learning styles and needs.
  • Expedited orders with accuracy, resulting in reduced wait times for customers.
  • Contributed to sales growth by upselling menu items and promoting limited-time offerings.
  • Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Assisted in inventory management, monitoring stock levels, and placing orders as needed to maintain adequate supplies.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Trained new crew members on company policies, procedures, and best practices for optimal performance.
  • Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Supported management in achieving operational efficiency by completing additional tasks as assigned.
  • Implemented time management strategies to prioritize tasks effectively during high-pressure situations.
  • Promoted a positive atmosphere among coworkers through proactive collaboration and effective conflict resolution strategies when necessary.
  • Streamlined drive-thru order processing by utilizing clear communication techniques with both customers and team members.
  • Optimized speed of service by quickly assembling food items and packaging them for customer convenience.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Education

Associate of Applied Science - Nursing

Kent State University
Twinsburg, OH
05.2024

Bedford High School
06.2021

Skills

  • Time management skills
  • Communication skills
  • Empathy
  • Critical thinking
  • Leadership
  • Honest workplace ethic
  • HIPAA Compliance
  • Bilingual in Punjabi and Hindi
  • Friendly and Professional
  • Fast Learner
  • Scheduling
  • Front Office Support
  • Patient advocacy
  • Effective communication
  • Active listening
  • Personal hygiene assistance
  • Physical endurance
  • Stress management
  • Healthcare software proficiency
  • Multitasking abilities
  • Compassionate care
  • Professionalism and ethics
  • Medical terminology knowledge
  • Infection control
  • First aid and CPR
  • Vital signs monitoring
  • Emotional intelligence
  • Team collaboration
  • Cash Handling
  • Customer Service
  • Customer Assistance
  • Currency Counting
  • Order Verification
  • Purchase Assistance
  • Staff Training
  • Guest Inquiries
  • Microsoft Office Proficiency
  • Attention to Detail
  • Self-Motivation
  • Adaptability
  • Interpersonal Skills
  • Decision Making
  • Computer Skills
  • Mail Handling
  • Calendar Management
  • Exchange Student Assistance
  • Scheduling and Calendar Management
  • Conflict Management

Other Qualifications

  • Certified in BLS - 06/2022
  • 88 hours of Clinical Experience

Volunteer Experience

  • I volunteered in my school and in soccer whenever I had the time to.
  • Volunteered at my local church - washing dishes, cleaning hallways, and serving food.

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

PRN PCNA

Cleveland Clinic
09.2023 - Current

Student Services Student Employee

Kent State University Geagua
10.2021 - 12.2023

Crew Trainer (Mcdonald's)

Archway, Inc
02.2021 - 11.2021

Kohl's Associate

Kohl's, Inc
11.2020 - 01.2021

Crew Trainer (Mcdonald's)

J & N House
06.2019 - 11.2020

Associate of Applied Science - Nursing

Kent State University

Bedford High School

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Harmanpreet Kaur