Harmanpreet Kaur
Pleasantville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Lifeguard
Island Waterpark
04.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored water conditions to provide timely warnings about potential hazards.
- Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Entered water immediately to pull struggling swimmers to safety.
Restaurant Hostess
Lb One
01.2024 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
Daycare Teacher's Assistant
Kingdom Academy
06.2023 - 09.2023
- Set up playroom and childcare areas for safety and cleanliness.
- Established safe play environment for children.
- Encouraged child involvement in classroom experiences and group interaction.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Arrived at assigned areas on time, prepared, and ready to work.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Education
Bachelor of Science - Biology
Stockton University
Galloway, NJ06.2028
High School Diploma -
Atlantic County Institute of Technology
Mays Landing, NJ06.2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- First Aid
- Patience and Empathy
- Team Collaboration
- CPR and AED Training
- CPR Certified
- Complex Problem-Solving
- Persuasive Communication Techniques
- Verbal communication skills
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Elementary
hindi
Elementary
Timeline
Lifeguard
Island Waterpark
04.2024 - Current
Restaurant Hostess
Lb One
01.2024 - 05.2024
Daycare Teacher's Assistant
Kingdom Academy
06.2023 - 09.2023
Bachelor of Science - Biology
Stockton University
High School Diploma -
Atlantic County Institute of Technology
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