Harmanpreet Kaur

• Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests
• Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
• Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
• Ability to read, count, add, subtract, write, and record numbers.
• Ability to perform computer data entry.
• Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
• Maintain security protocols and adhere to company policies

• Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally
• Balanced cash drawer and performed daily audit procedures
• Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies
• Communicated with customers and team members to solve problems.

• Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
• Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint
• Organized and maintained filing systems to ensure efficient document retrieval
• Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.

Completed coursework towards MBA