Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
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Harmon Raft

Summary

Performance professional with extensive experience in account management and sales. Expertise in Salesforce and rapid adaptation to new technologies. Proven ability to build strong client relationships and manage time effectively. Consistently achieves high customer satisfaction and operational efficiency in dynamic environments.

Overview

4
4
years of professional experience

Work History

Account Manager

Quill
Lincolnshire, USA
02.2024 - Current
  • Achieved above company benchmarks with average of 115% of monthly quota in net sales and margin dollars.
  • Delivered consistent averages of $450,000 net and $200,000 gross per month at 44% profit margin
  • Cultivated and expanded active account of buyers in education (K through university) and government sectors (towns, cities, government entities).
  • Established robust relationships and articulated strategies effectively to revive dormant accounts, increasing company's share of wallet.
  • Facilitated 50 business-to-business calls daily, resulting in over 2 hours of total talk time
  • Spearheaded training initiatives for new hires via hands-on training sessions and call shadowing.

Business Development (Freelance)

LHH (Adecco Group)
Remote
04.2023 - 09.2023
  • 100+ outbound calls daily to book appointments for account executives.
  • Secured average of 10 meetings weekly, achieving 64% conversion rate
  • Facilitated recruitment of temporary and permanent employees, collaborating with prospective clients to identify distinct challenges in hiring processes.

Account Executive / Group Manager

Barton Associates
Keene, USA
06.2022 - 04.2023
  • Conducted comprehensive outbound sales processes for healthcare staffing solutions.
    Sold 1099 physicians and mid-level providers to hospitals and private corporations.
    Established connections with healthcare networks to drive sales growth.
    Generated leads through targeted outreach and relationship building.
  • Thrived in business development by conducting over 60 business-to-business sales calls daily, demonstrating resilience and effective time management skills.
  • Outperformed company's annual target by 611% during first year, contributing to $1.6M in revenue, illustrating a focus on performance and results
  • Converted incoming leads into profitable transactions, demonstrating robust account management skills and commitment to driving business growth.
  • Fostered a robust referral pipeline by establishing and nurturing partnerships with existing clients, utilizing excellent communication and relationship-building skills.
  • Directed group training sessions for more than 10 participants and delivered tailored one-on-one sessions, exemplifying leadership and a knack for mentoring.
  • Mentored and instructed 5 new hires in Salesforce software and company structure, showcasing adaptability and proficiency in technology while demonstrating team leadership.

Store Manager

Hub & Cycle
Lake Bluff, USA
06.2021 - 08.2021
  • Specialized in all aspects of bicycle sales, service, repair, and maintenance, guaranteeing exceptional customer service.
  • Optimized staff scheduling using strategic organization and time management
  • Elevated repair and maintenance standards resulting in heightened customer satisfaction.
  • Facilitated training for sales and service teams, enhancing expertise and customer engagement skills.
  • Established solid customer and vendor partnerships, increasing loyalty and expediting part orders.

Education

Bachelor of Arts - Psychology

University of Dayton
Dayton, OH
01.2022

Skills

  • Bilingual (Spanish)
  • Self-confident
  • Passionate
  • Resilient
  • Disciplined
  • Adaptable
  • Time management
  • Account management
  • Team leader
  • Microsoft Office Suite
  • Salesforce
  • ChatGPT
  • Sales Navigator
  • ZoomInfo
  • Demand base
  • Power BI

Personal Information

Hobbies: Powerlifting Club (Captain), Water Polo Club (Captain), Cycling, Rucking, Coding (Apex, PowerBi, Python, and Java)

Timeline

Account Manager

Quill
02.2024 - Current

Business Development (Freelance)

LHH (Adecco Group)
04.2023 - 09.2023

Account Executive / Group Manager

Barton Associates
06.2022 - 04.2023

Store Manager

Hub & Cycle
06.2021 - 08.2021

Bachelor of Arts - Psychology

University of Dayton

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