Delivered professional, friendly customer service with daily client interaction, building trust and maintaining strong relationships through excellent communication and people skills.
Supported accountants with preparation and organization of client financial documents, tax returns, and trust records.
Managed engagement letters and client communications, ensuring timely signatures and secure delivery through SafeSend.
Maintained accurate filing systems, spreadsheets, and databases to track client accounts and entity information.
Provided professional client service by handling inquiries, scheduling meetings, and coordinating deadlines.
Ensured confidentiality and compliance with firm policies and accounting standards.
Sales lead
Amara Med Spa
08.2023 - 10.2024
Help organize and schedule appointments to provide an efficient schedule.
Made outbound and inbound calls regarding appointments.
Provided consistent customer service for clients.
Worked hard to achieve a daily sales quota.
Nanny
Self-employed
06.2024 - 09.2024
Provided attentive and nurturing care to children ages 1-3
Conducted errands such as grocery shopping, and other household tasks as needed
Cared for children by supervising activities, ensuring safety, and fostering a positive environment.
Sales associate
Hope Ave
03.2021 - 05.2023
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming calls to provide store, products and services information.
Assisted teammates with sales-processing tasks to meet daily goals.
Education
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Sky View
Smithfield, Utah
05.2023
Skills
Client Relations & Customer Service
Professional Communication (verbal & written)
Engagement Letter Management (SafeSend)
Document Preparation & Organization
Scheduling & Calendar Management
Microsoft Office Suite (Excel, Word, Outlook)
Filing Systems & Database Management
Problem-Solving & Attention to Detail
Confidentiality & Compliance
Team Collaboration & Support
Time Management & Multitasking
Volunteer Work
Humanitarian Exploration - Belize, Cayo
July 2023
Assisted in the construction of a school to support local children and families.
Organized and led youth activities with the local ward, fostering community engagement and cultural connection.
Demonstrated teamwork, adaptability, and leadership in an international service environment.
Gained hands-on experience in community development and humanitarian outreach.