Harmoni Rosehill
Spokane,WA
Summary
Affectionate Babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining child-friendly environment. Resourceful professional in hospitality management known for high productivity and efficient task completion. Skilled in operations management, customer service excellence, and staff training. Excel at communication, leadership, and problem-solving to enhance guest satisfaction and operational success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Babysitter
Self Employed Services
Spokane, WA
01.2024 - Current
- Establishing trust through consistent communication with both parents and kids.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Developing creative ways to encourage learning through everyday experiences.
- Completing light housekeeping tasks such as tidying up toys and books.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Tailoring activities based on the individual needs of each child under care.
- Providing a safe environment for children to explore their curiosity and creativity.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Teaching good manners by setting clear expectations for behavior in various settings.
Custodial Guest Services
Silverwood
Athol, ID
06.2023 - 09.2023
- Interacted with guests on a daily basis providing friendly service while addressing their needs efficiently.
- Conducted regular inspections of facilities to ensure compliance with health and safety regulations.
- Handled escalated customer complaints and disputes professionally and within company guidelines.
- Developed strategies to improve quality of service and enhance customer satisfaction levels.
- Provided guidance and support to junior staff members when required.
- Provided training and guidance to all team members in customer service best practices, policies, and procedures.
Education
GED -
North Central High School
Spokane, WA06-2026
Skills
- Schedule Management
- Homework Assistance
- Activity Planning
- Light Housekeeping
- Behavior monitoring
- Child Supervision
- Educational Activities Planning
- Meal and snack preparation
- Exercise and outdoor activities
- Age-appropriate routines
- Team Training
- Strong leadership
- Guest engagement strategies
- Customer service abilities
- Strategic Planning
- Customer service standards
- Greeting customers
- Resolving disputes
Affiliations
- Varsity Softball Captian
References
References available upon request.
Timeline
Babysitter
Self Employed Services
01.2024 - Current
Custodial Guest Services
Silverwood
06.2023 - 09.2023
GED -
North Central High School
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