Harmonie Askew
Marysville,CA
Summary
Dynamic customer service professional with a proven track record at Lakeview Petroleum, excelling in cash handling and complaint resolution. Recognized for maintaining composure under pressure and fostering customer loyalty through effective communication and problem-solving skills. Committed to enhancing customer satisfaction and team collaboration in fast-paced environments.
Diligent with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Lakeview Petroleum
Yuba City, CA
03.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Counted money in drawers at beginning and end of each shift.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Safeway Fuel Station
Safeway
Sacramento, CA
09.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Harves Car Wash
Harves
Sacramento, CA
02.2021 - 08.2021
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Quick Quack Car Was
QQCW
Sacramento, CA
03.2019 - 02.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
Options For Youth
Sacramento, CA05-2019
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
- Up-selling techniques
- Time management
- Team collaboration
- Problem-solving
- Employee training
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
Timeline
Customer Service Cashier
Lakeview Petroleum
03.2022 - Current
Safeway Fuel Station
Safeway
09.2021 - 03.2022
Harves Car Wash
Harves
02.2021 - 08.2021
Quick Quack Car Was
QQCW
03.2019 - 02.2021
High School Diploma -
Options For Youth