Harmony Ayers
Spokane,WA
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Office Admin and Sales Support
Crystal Communications SMR INC.
08.2023 - Current
- Inventory Auditing, Shipping & Receiving
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Tracked sales data for analysis and forecasting.
- Managed expense reporting accurately, enabling proper budget allocation for the sales department''s resources.
- Optimized inventory management by maintaining accurate records, ensuring product availability for timely fulfillment of orders.
- Eased workload on the sales team by handling routine correspondence with clients professionally and courteously.
- Maintained accounting records utilizing in-house and client systems.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Store Manager
Treehouse Delights LLC
08.2017 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Education
Certificate - Hospitality Management
Oregon Culinary Institute
Portland, OR06.2020
Skills
- Sales Reporting
- Supplier Relations
- Data Analytics
- Account Management
- Adaptability
- Invoice Processing
Timeline
Office Admin and Sales Support
Crystal Communications SMR INC.
08.2023 - Current
Store Manager
Treehouse Delights LLC
08.2017 - 10.2023
Certificate - Hospitality Management
Oregon Culinary Institute
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