Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Harmony Bogovich

Frostproof,FL

Summary

Proven multitasker and communicator, I excelled in roles at Publix and as a Babysitter, enhancing customer satisfaction and fostering secure environments for children. Demonstrated adaptability and problem-solving skills, I established trust with families and I am consistently improving service quality and efficiency.

Overview

1
1
years of professional experience
1
1
Certification

Work History

Babysitter

Family/Friends
01.2023 - Current
  • Adapted to children's moods and needs to provide emotional support.
  • Followed specific guidelines from parents regarding children's routines and preferences.
  • Developed routines to help children feel secure and comfortable.
  • Organized fun activities and games to keep children engaged and entertained.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Front Service Clerk

Publix
08.2021 - 02.2022
  • Maintained clean and organized front service area for better customer experience.
  • Resolved customer complaints and issues promptly and courteously.
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.

Skills

  • Customer engagement
  • Time management
  • Problem-solving skills
  • Team collaboration
  • Active listening
  • Excellent communication
  • Multitasking Abilities
  • Continuous improvement
  • Adaptability

Certification

CPR/AED/FIRST AID (adult/child/infant/choking)- Provided by National CPR Foundation

Timeline

Babysitter

Family/Friends
01.2023 - Current

Front Service Clerk

Publix
08.2021 - 02.2022
Harmony Bogovich