HARMONY EDWARDS
Orlando,FL
Summary
Motivated and adaptable professional with experience balancing work, school, and personal commitments while maintaining a strong work ethic. Known for reliability, strong interpersonal skills, and the ability to thrive in fast paced environments. Seeking opportunities to grow professionally and contribute through dedication, organization, and a proactive approach.
Overview
10
10
years of professional experience
Work History
Disney College Program Intern
Disney
Orlando, FL
08.2025 - Current
- Facilitated guest experiences by providing exceptional customer service in high-traffic environments.
- Collaborated with team members to support daily operational tasks and maintain workflow efficiency.
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
USHER/CONCESSIONS
B&B theaters
Wesley Chapel, FL, USA
08.2024 - 09.2025
- Ensure theaters are clean and ready for guests, including cleaning seats, restrooms, and common areas.
- Serve guests at the concession stand by taking orders, preparing food, and delivering orders to customers.
- Process kitchen orders and ensure proper communication with kitchen staff.
- Open and close the theater, ensuring everything is set up and secure.
- Provide excellent customer service by assisting guests with seating, ticket issues, and questions.
SUPERVISOR
Lifetime Fitness
Alpharetta, GA, USA
05.2022 - 05.2024
- Trained new employees on company policies, procedures and work ethics.
- Managed paperwork and administrative duties related to kid’s activities and events.
- Supervised the check-in/check-out process for children attending programs.
- Ensured staff were on track with their responsibilities and assisted with any issues or concerns.
- Coordinated and led activities, making sure kid’s were having fun and engaged in their stations.
- Organized and facilitated special events such as birthday parties and parent nights out.
- Opened and closed the facility, ensuring proper procedures were followed.
MENTOR
New Prospect Elementary School
Alpharetta, GA, USA
08.2023 - 04.2024
- Built positive, trusting relationships with students by engaging in low-pressure, fun activities before school.
- Created a supportive environment where students could discuss concerns such as stress, emotional well-being, and school-related issues.
- Helped students manage anxiety by offering advice on focus, stress management, and overcoming challenges.
TEAM MEMBER
Smoothie King
Alpharetta, GA, USA
08.2021 - 05.2022
- Prepared smoothies to order while ensuring consistency in quality and taste.
- Opened and closed the store, following procedures for safety and cleanliness.
- Took customer orders, processed payments, and provided excellent customer service.
- Maintained the cleanliness of the store, including the kitchen, equipment, and front-of-house areas.
- Ensured inventory was well-stocked and assisted with restocking as needed.
SPECIAL NEEDS CHEER TEAM HELPER
Twister All Stars
06.2015 - 04.2017
- Used hand or power tools to accomplish work according to specifications.
- Assisted in coaching a special needs cheer team, helping athletes with routine formation and skill development.
- Worked with team members at different stations, ensuring they understood instructions and were engaged.
- Supported the team by encouraging fun and positive experiences during practices.
- Ensured that athletes were safe, listened to instructions, and enjoyed their participation.
Education
ASSOCIATE DEGREE - PSYCHOLOGY
Hillsborough Community College
05.2026
HIGH SCHOOL DIPLOMA - undefined
05.2024
Skills
- Patience and composure
- Working under pressure
- Sense of responsibility
- Strong customer service and communication skills
- Ability to multitask and manage multiple responsibilities simultaneously
- Experience in event coordination and supervision of kids’ programs
- Knowledge of safety protocols and maintaining a clean and organized environment
Timeline
Disney College Program Intern
Disney
08.2025 - Current
USHER/CONCESSIONS
B&B theaters
08.2024 - 09.2025
MENTOR
New Prospect Elementary School
08.2023 - 04.2024
SUPERVISOR
Lifetime Fitness
05.2022 - 05.2024
TEAM MEMBER
Smoothie King
08.2021 - 05.2022
SPECIAL NEEDS CHEER TEAM HELPER
Twister All Stars
06.2015 - 04.2017
HIGH SCHOOL DIPLOMA - undefined
ASSOCIATE DEGREE - PSYCHOLOGY
Hillsborough Community College