Harmony Grady
Albemarle,NC
Summary
Compassionate and adaptable Patient Care Technician with extensive experience at UNC Chapel Hill Hospital. Proven expertise in vital signs monitoring and patient advocacy, enhancing care quality through effective communication and teamwork. Recognized for quick response in emergencies, ensuring patient safety and comfort while maintaining high standards of infection control.
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
UNC Chapel Hill Hospital
11.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Emergency Room Technician
UNC Lenoir Health Care
09.2016 - Current
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
- Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Streamlined emergency department processes by working closely with other ER technicians, nurses, physicians, and ancillary staff members to coordinate seamless patient care transitions within the hospital setting.
- Liaised between nurses, physicians, patients and visitors.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
- Supported successful code responses by quickly delivering necessary medications and supplies as needed during critical situations.
- Facilitated transfer of patients throughout medical facility and between departments.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Assisted physicians with patient assessments, contributing to accurate diagnoses and appropriate treatment plans.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Contributed to the overall success of the emergency department by actively participating in team meetings, sharing insights, and suggesting improvements for optimal patient care outcomes.
- Ensured compliance with infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use.
- Reduced wait times by effectively triaging patients to prioritize treatment based on the severity of their conditions.
- Prepared patients for surgery or further diagnostic testing by inserting IV lines and foley catheters as required.
- Performed quality assurance checks on medical equipment, promptly identifying and reporting any malfunctions or maintenance needs.
- Supported patient recovery by providing post-treatment care instructions and follow-up recommendations.
- Assisted in managing patient flow by coordinating timely bed assignments and transfers to other departments.
- Facilitated quick response to cardiac emergencies by proficiently operating EKG machines and monitoring results.
- Enhanced patient comfort, adjusting beds and helping with mobility as needed.
- Enabled more effective treatment plans by promptly relaying lab results to attending physicians.
- Reduced risk of medication errors by double-checking doses and ensuring proper administration.
- Increased accuracy of medical records by meticulously documenting patient information and treatment procedures.
- Boosted team morale and maintained positive work environment, even under stressful conditions.
- Contributed to reduction in cross-contamination by diligently sterilizing equipment and patient areas.
- Enhanced overall efficiency of ER department, identifying and implementing process improvements.
- Assisted in life-saving procedures, supporting medical teams during critical emergencies.
- Improved patient outcomes with timely and compassionate emergency care.
- Facilitated seamless collaboration among medical staff by acting as liaison between doctors, nurses, and specialists.
- Alleviated patient anxiety, providing clear explanations of procedures and answering questions.
- Enhanced patient safety with strict adherence to sanitation protocols and infection control measures.
- Improved patient flow through ER by efficiently preparing rooms and organizing medical supplies.
- Boosted patient satisfaction by attentively listening to concerns and ensuring they felt heard and cared for.
- Ensured adequate supply levels, ordering and restocking medical supplies to maintain readiness for emergencies.
- Played key role in emergency response teams, participating in drills and actual events to enhance preparedness.
- Streamlined patient intake process to reduce wait times and optimize ER operations.
- Ensured rapid patient assessment by accurately taking vital signs and gathering medical history.
- Took and recorded patients' vital signs, documenting in medical charts.
- Disinfected tools, equipment and surfaces between patients.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Monitored patient progress and reported changes to healthcare professionals.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Cleaned and set up rooms in preparation for patient appointments.
- Answered patient inquiries and provided information about healthcare services.
- Completed necessary reports and documentation on time and to specifications.
- Provided family members with general health education and tips for patient care.
- Performed basic laboratory tests and collected specimens for further testing.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Inspected equipment for defects and completed basic repairs.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Assisted patients with therapy exercises as specified by care team.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Supported office operations by expertly handling administrative needs.
- Obtained patient or family member authorizations for tests and procedures.
- Administered medications and injections as directed by healthcare professionals.
- Scheduled patients for appointments and maintained master calendar.
Education
Bachelor of Science - Biochemistry
05-2028
Associate of Science - Chemistry
05-2025
- 4.0 GPA
- Completed AP course in Anatomy and physiology 1 and 2.
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Specimen collection
- Infection control standards
- Blood glucose monitoring
- Catheter care
- Phlebotomy techniques
- Feeding assistance
- Patient positioning
- Adaptable
- Professional bedside manner
- Patient services
- Emergency response
- Patient education
- Data collection
- Mobility assistance
- Clinical training
- Information protection
- Infection prevention
- Medical equipment operation
- Sterilization techniques
- Wound care
- Qualified in patient transport
- Medical laboratory procedures
- Team collaboration
- Active listening
- Acute care
- Compassionate care
- End-of-life care
- Safety protocols
- Patient advocacy
- Health monitoring
- Oxygen therapy
- Restocking supplies
- Vitals documentation
- Monitoring patient conditions
- Bed preparation
- Patient mobility training
- Feeding assistance specialist
- Acute and rehabilitative care
- Body mechanics knowledge
- Basic nursing care
- Patient assistance
- Patient hygiene management
- Healthcare expertise
- Time management
- HIPAA compliance
- Patient-focused care
- Certified in CPR/AED
- Vital signs
- Recording vital signs
- Empathy and compassionate care
- Calm under stress
- Attention to detail
- Direct patient care
- Medical terminology knowledge
- Patient care
- Patient care technician (PCT)
- Responding to emergencies
- Electronic charting
- Inpatient care
- Collecting vital signs
- Patient care quality
- Activities of daily living ADL support
- Client documentation
- Blood sugar monitoring
- Patient care technician/assistant
- Supporting personal needs
- CNA certification
- Phlebotomy training
- Patient assessments
- Electronic recordkeeping
- Family communication
- Room cleaning and restocking
- Transporting patients
- Heavy lifting
- Medical terminology
- Documenting behaviors
- Care monitoring
- Supply restocking
- Output monitoring and reporting
Timeline
Patient Care Technician - UNC Chapel Hill Hospital
11.2019 - Current
Emergency Room Technician - UNC Lenoir Health Care
09.2016 - Current
University of North Carolina At Wilmington - Bachelor of Science, Biochemistry
Wayne Community College - Associate of Science, Chemistry
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