Harmony Hemmans
887 Potrero Ave San Francisco,CA
Summary
Detail-oriented cashier specializing in cash handling and customer service. Demonstrated success in managing peak hours while adhering to food safety standards. Extensive experience in fast-paced environments enhances operational efficiency and customer satisfaction. Strong communication and teamwork skills contribute to seamless service delivery.
Overview
20
20
years of professional experience
Work History
Cashier
Panda Express
Oakland, California
04.2008 - 12.2025
- Maintained cleanliness and organization of dining and service areas.
- Handled cash, credit, and debit transactions accurately.
- Collaborated with team members to ensure smooth service flow.
- Provided prompt service during peak hours to enhance customer experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked supplies and prepared ingredients for daily operations.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Open and close the dining area.
Queer Youth Peer Counselor
Lgbtcenter
San Francisco, California
05.2015 - 02.2016
- Provided emotional support to peers facing personal challenges, and mental health issues.
- Held social meetings providing a space in the youth department at the LGBT Center for Youth struggling with mental health issues, drug addiction, homelessness and Queer Identified.
- Collaborated with other professionals to coordinate services for clients.
- Participated in team meetings to discuss cases and develop treatment plans. We meet under the supervision of Provisionals at the center that coordinated our paid meetings.
- Developed and implemented individualized action plans for clients during our meetings.
- Assisted with the development of crisis intervention strategies for at-risk youth during our meetings.
- We conducted a whole session of class once per week in which we focused on queer studies and issues while educating.
Warehouse Worker
New Door Ventures
San Francisco, California
01.2014 - 11.2014
- Sorted and organized merchandise to maintain clean workspaces.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Conducted regular inventory checks to assist in stock accuracy.
- Collaborated with team members to streamline shipping processes.
- Followed safety protocols to uphold a secure working environment.
Team Member
Taco Bell
Berkeley, California
01.2009 - 09.2010
- Prepared food items according to company standards and safety guidelines.
- Maintained cleanliness and organization of the dining area and kitchen.
- Provided excellent customer service during high-volume periods.
- Operated cash register, processed transactions, and handled customer inquiries.
- Collaborated with team members to ensure efficient service flow.
- Stocked supplies and ingredients to meet daily operational needs.
- Followed health and safety regulations while performing daily tasks.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Open and close the dining area.
Team Member
Jack in the Box
Tracy, California
02.2007 - 02.2008
- Operated the drive-thru.
- Maintained cleanliness and organization of the dining area and kitchen.
- Prepared food items according to company standards and safety guidelines.
- Handled customers effectively and received compliments.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Monitored expiration dates on food items for freshness assurance.
- Open and close the dining area.
Seasonal Team Member
Party City
Tracy, California
04.2006 - 11.2006
- Adhered to safety protocols while handling products and equipment.
- Participated in training sessions to improve service techniques and product knowledge.
- Cleaned, organized, and maintained backroom storage areas.
- Assisted shoppers in locating desired items within the store.
- Provided excellent customer service at all times.
- Stocked shelves with incoming inventory items.
- Greeted customers entering the store and answered inquiries.
- Restocked supplies for checkout area as needed.
- Sorted merchandise into appropriate departments for display or sale.
- Assisted customers with inquiries and provided product information.
- Stocked shelves and organized merchandise for easy access.
- Maintained cleanliness and organization of work areas and displays.
- Collaborated with team members to fulfill customer orders promptly.
- Monitored inventory levels and reported shortages to management.
Education
High School Diploma -
Oakland Adult School
Oakland, CA01-2010
Skills
- Cash handling
- Drive-thru
- Customer service and care
- Team collaboration
- Food handling and food safety
- Stock
- Pos system proficiency
- Communication with supervisors and management
- The ability to work in high-paced environments
- Peer-run-based queer educational groups and counseling
- Active listening
Accomplishments
- Won a Recovery Award from and recognized by Mental Health Association of San Francisco peer counselor Xochilt Love recommended me for my recovery efforts. 2025
- New door Ventures Youth Retail program graduate 2014
- Larkin Street Youth Services Bridge Academy and job training 2012
- I completed my WRAP plan with peer counselor Xochilt Love from Mental Health Associates of San Francisco in 2025
- Retail Certificate from Generations a retail success seminar completed sponsored through goodwill 2015
Timeline
Queer Youth Peer Counselor
Lgbtcenter
05.2015 - 02.2016
Warehouse Worker
New Door Ventures
01.2014 - 11.2014
Team Member
Taco Bell
01.2009 - 09.2010
Cashier
Panda Express
04.2008 - 12.2025
Team Member
Jack in the Box
02.2007 - 02.2008
Seasonal Team Member
Party City
04.2006 - 11.2006
High School Diploma -
Oakland Adult School
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