Harmony Jones
Rantoul Family Sports Complex
Rantoul,IL
5
years of professional experience
Welcoming Front Gate Attendant with experience at Hap Parker Family Aquatics Center. Skilled in customer service and entry management, enhancing community experiences for families and children. Upholds facility standards while fostering a safe and inclusive environment, contributing to team success and visitor enjoyment.
Work History
Front Gate Attendant
2 Months- Surpassed guest expectations by proactively addressing needs and concerns at front gate.
- Managed guest entry processes, ensuring timely access and compliance with facility policies.
- Assisted in reducing wait times by efficiently processing transactions for entry fees and parking passes.
- Improved visitor experience by delivering accurate information on services and amenities.
- Communicated pool policies clearly to guests upon entry to ensure compliance and understanding.
- Monitored facility safety protocols, identifying potential hazards to maintain a secure environment.
- Greeted guests with a smile and offered assistance.
- Trained and mentored new staff on operational procedures and customer service standards.
- Ensured check-in area remained tidy to enhance guest experience.
Cook
5 Years 4 Months- Prepared and cooked meals in accordance with dietary guidelines and menu specifications.
- Collaborated with kitchen staff to ensure efficient food preparation and service during peak hours.
- Maintained cleanliness and organization of kitchen equipment, tools, and workstations.
- Trained junior cooks on food safety standards, proper cooking methods, and kitchen procedures.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Led team meetings to discuss operational improvements and foster a collaborative kitchen environment.
Education
High School Diploma
Skills
Access control management
Visitor screening
Incident reporting
Policy enforcement
Customer service
Maintaining records
Multitasking
Adaptable and flexible
Teamwork and collaboration
Timeline
Front Gate Attendant
Hap Parker Family Aquatics Center
06.2026 - CurrentRead More
Cook
Rantoul Family Sports Complex
04.2021 - CurrentRead More
Rantoul Township High School
High School Diploma
Read More