HARMONY JORDAN
BONNERS FERRY,ID
Summary
Hardworking and reliable with strong ability in Healthcare, hands on with people in every type of situation. Offering efficient management skills, easy to cross train, stays rational & calm in any type of situation.
Highly organized, proactive and punctual with team-oriented mentality.
Motivated professional in any position I am put in. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Looking to obtain my patient care technician certificate and eventually my interest lead into healthcare administration.
Overview
25
25
years of professional experience
1
1
Certification
Work History
C.N.A,
Washington Odd Fellows Home
Walla Walla , WA
01.2023 - Current
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Educated patients on self-care techniques that would help them maintain their independence.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices to transport patients.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Demonstrated team effort and ethics. Ability to work with/alongside all personal.
- Demonstration of fast learning of residents/patients, & in facility needs & abilities from all ranges.
C.N.A.
Regency At The Park
Walla Walla , WA
07.2023 - 01.2024
- Utilized strong assessment skills to determine necessary patient care.
- Learned and developed unique skills, specialties and practices based on site and patient needs.
- Documented and communicated actions and irregularities to maintain continuity among nursing teams.
- Monitored patient fluid intake and output to detect emerging problems.
- Adhered to infection-control policies and protocols to protect employees and patients.
- Trained other CNA's on patient care and daily tasks, supporting growth and professional development.
- Willing to travel where needed as a travel CNA.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
C.N.A,
Valley Vista Care Center
Sandpoint, ID
10.2022 - 04.2023
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- I mainly applied cares in the men's behavioral unit at Valley Vista Care Center. I worked on the main floor as needed, at times in the women's behavioral unit as well. In this mens unit I assisted with most of my residents entailing TBI[traumatic brain injuries}, mental/personality disorders, alzheimer's, sexual behaviors, some registered offenders, This particular unite has residents ranging from 35 years of age to 90 years of age.
C.N.A,
Wellspring Meadows
Bonners Ferry, ID
12.2015 - 09.2022
- Supported non-ambulatory residents in range of motion exercises.
- Helped residents walk with or without self-help devices.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents in preparing for activities and social programs.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
- Documented activities and recorded information in EMR system.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
CNA
Lifecare Center of Sandpoint
Sandpoint, ID
02.2007 - 10.2014
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Used mobility devices to transport patients.
- Documented activities and recorded information in EMR system.
- Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Helped residents walk with or without self-help devices.
- Supported non-ambulatory residents in range of motion exercises.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents in preparing for activities and social programs.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Performed daily skills, tasks and treatments on 25-50 patients daily.
Associate/Management Trainee
Curves Fitness
Bonners Ferry, ID
02.2004 - 02.2006
- Developed understanding of quality assurance processes and requirements.
- Helped plan and prepare employee work schedules.
- Assigned tasks to employees following established schedules.
- Verified employee purchases and approved expenditures.
- Aided budget management and financial oversight, monitoring expenses and accounting reports.
- Made informed decisions and communicated requested actions to employees.
- Contributed to strategy and goal establishment and monitoring.
- Enhanced leadership abilities through training and hands-on task completion.
- Corrected potential workplace hazards and improper tool or equipment use.
- Supported staff training, development and evaluation.
- Implemented sales and promotions with pricing and merchandise display adjustments.
- Built network of peer and professional contacts, sharing knowledge and gaining insights.
- Learned company processes, procedures and employee role functions.
- Balanced cash drawer daily and performed opening and closing duties.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Researched and responded to customer and vendor inquiries.
- Collaborated with management on marketing strategies to increase sales and gross profit.
- Researched, identified and contacted potential business partners.
- Assisted sales personnel with prospecting, acquiring or retaining business.
- Assisted with recruitment, interviewing and onboarding new employees.
Gardening Assistant
Falcon's Floral
Bonners Ferry, ID
03.2005 - 11.2005
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Shoveled snow and spread salt on walkways and parking lots.
- Mixed and applied fertilizers, herbicides, or insecticides to promote growth and mitigate pests.
- Oversaw watering schedules, equipment winterization and other irrigation planning and maintenance.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained sidewalks, fountains and planters.
In Home CNA
Jason Straub
7148090395, CA
02.2004 - 02.2005
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Attended to patients in-bed unit, continuously checking on needs and maintaining high standards of patient care.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Administered medications and educated patients and families on correct at-home administration.
- Performed daily skills, tasks and treatments on 1 patient daily.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Exceeded customer satisfaction by finding creative solutions to problems.
Chef
Mugsy's Sports Grille & Bar
Bonners Ferry, ID
06.2002 - 02.2004
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Set up and performed initial prep work for soups, sauces and salads.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Prepped, rotated and stocked fresh products through standardized storage procedures to maximize sales potential.
- Monitored quality control in kitchen area and when ordering food and supplies.
- Set up food plating line for quick and smooth flow.
- Followed designated recipes as outlined by company.
- Portioned out food to specifications to prevent waste.
- Adhered to designated guidelines for food preparation as outlined by company.
- Baked, roasted, broiled and steamed meats, fish, vegetables and other foods.
- Prepared quality food and labeled, dated and covered items to preserve freshness.
- Developed recipes to meet consumer tastes, nutritional needs and budgetary considerations.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
- Collaborated with team to deliver timely service of items.
- Safely operated ovens, fryers and grills to prevent injuries and accidents.
- Executed proper techniques when preparing menu item ingredients.
- Set up work stations prior to opening to minimize prep time.
- Monitored food product stock and alerted supervisor when items ran low in time to reorder.
- Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
- Properly utilized various cooking utensils to prepare range of food items.
- Properly garnished and arranged orders on plates and trays.
- Prepared up to 60+ orders per shift in busy pub/ restaurant.
Sales Associate
Wal-Mart Supercenter
Billings, MT
01.2000 - 01.2002
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Assessed customer needs to provide assistance and information on product features.
- Answered incoming telephone calls to provide store, products and services information.
- Used technology resources to assist customers in locating and selecting items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Met merchandise processing standards and maintained organized and accessible work area.
- Received and displayed product shipments on store retail shelves upon delivery.
- Worked with fellow sales team members to achieve group targets.
- Managed photography department. handled cash, customer service, employee schedules, order invoices & supplies.
Cashier/Shift Leader
Ross Dress for Less
Billings, MT
01.2000 - 01.2001
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Discounted purchases by scanning and redeeming coupons.
- Processed refunds for worn, damaged and broken merchandise.
- Used suggestive selling techniques to promote add-on sales.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Cashier/Shift Leader
Ross Dress for Less
Spokane Valley, WA
07.1999 - 11.2000
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Discounted purchases by scanning and redeeming coupons.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed refunds for worn, damaged and broken merchandise.
Deli Associate
Albertsons Grocery Store
Coeur D'Alene, ID
04.1999 - 11.2000
- Maintained work areas to reduce potential for illness or injury.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Cleaned utensils, dishes and glasses for customer use.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Used mental math and available tools to total materials needed, costs and payments due.
- Operated cash register to accept and process cash, check, card and mobile payments.
Education
Certificate of Training - BLS/CPR Training
CPR Central CDA
Coeur D'Alene, ID10.2022
Some College (No Degree) - Health Occupations
North Idaho College
Coeur D'alene, IDAssociate of Arts - Small Business Management
Stevens-Henager College-Ogden Online
Ogden, UTSkills
- Team Management
- Training & Development
- Good Work Ethic
- First Aid/CPR
- Supervision & Leadership
- Critical Thinking
- Planning & Organizing
- Conflict Resolution
- Basic Math
- Problem Resolution
- Flexible Schedule
- Active Listening
- Team Building
- Organizational Skills
- Microsoft Office
- Customer Service
- PPE Use
- Computer Skills
- Reliable & Trustworthy
- People Skills
- Friendly, Positive Attitude
Certification
- CNA License
- Medication certified - 2009
- CPR/BLS certified
- Washington Department of Health Certification
- Idaho Department of Health Certification
Additional Information
- Preparing deceased loved ones for viewing purposes.
- I have extensive knowledge in nursing from being a CNA, I am looking at obtaining my LPN license in the near future.
- Have worked in several lockdown units for nursing facilities.
Refrence's
- Roxanne Cheyney/ 208-449-3488
- Ben Apo/ 208-214-5404
- Judy Gabehard/ 208-304-4555
- Shallan Duke/ 208-920-9667
- Jennifer Butcher-McElfresh/ 208-610-4372
- Lichelle Audet/ 208-777-5759
- Amy Bliss/ 208-610-5182
- Kristine Shaupanas/ 541-953-4004
- Neal Duggar/ 208-719-6595
- Kathleen Diddock/ 208-946-0644
- Tiffany Porter/ 208-304-4192
- Becca Cloud/ 907-699-1928
Timeline
C.N.A.
Regency At The Park
07.2023 - 01.2024
C.N.A,
Washington Odd Fellows Home
01.2023 - Current
C.N.A,
Valley Vista Care Center
10.2022 - 04.2023
C.N.A,
Wellspring Meadows
12.2015 - 09.2022
CNA
Lifecare Center of Sandpoint
02.2007 - 10.2014
Gardening Assistant
Falcon's Floral
03.2005 - 11.2005
Associate/Management Trainee
Curves Fitness
02.2004 - 02.2006
In Home CNA
Jason Straub
02.2004 - 02.2005
Chef
Mugsy's Sports Grille & Bar
06.2002 - 02.2004
Sales Associate
Wal-Mart Supercenter
01.2000 - 01.2002
Cashier/Shift Leader
Ross Dress for Less
01.2000 - 01.2001
Cashier/Shift Leader
Ross Dress for Less
07.1999 - 11.2000
Deli Associate
Albertsons Grocery Store
04.1999 - 11.2000
Certificate of Training - BLS/CPR Training
CPR Central CDA
Some College (No Degree) - Health Occupations
North Idaho College
Associate of Arts - Small Business Management
Stevens-Henager College-Ogden Online
- CNA License
- Medication certified - 2009
- CPR/BLS certified
- Washington Department of Health Certification
- Idaho Department of Health Certification
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