Harmony Marshall
Eufaula,AL
Summary
Highly energetic and customer-focused individual with a natural ability to connect with people and deliver top-notch service. Possessing a solid understanding of fast-paced environments and effective communication skills. Dedicated to ensuring positive customer experiences and adding value to any team. Hospitality professional with a strong background in customer service and order management for high-volume, fast-paced settings. Recognized for strong teamwork and results-driven approach, consistently ensuring customer satisfaction and operational efficiency. Reliable, adaptable, with strong communication skills and a positive attitude. Ready to contribute to the success of any organization.
Overview
2
2
years of professional experience
Work History
Carhop
Sonic
05.2022 - 08.2024
- Demonstrated strong communication abilities.
- Managed financial transactions efficiently.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Collaborated with team members to provide exceptional customer experiences.
- Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
- Maximized customer loyalty through consistent attention to detail and excellent communication skills.
- Maintained a clean and organized workspace for efficient food preparation and delivery.
- Promoted teamwork among staff members by offering assistance when needed.
- Provided top-notch service while adhering to all health codes and regulations.
Education
High School Diploma -
Eufaula High School
530 Lake Drive 05.2024
Skills
- Leadership
- Drive-thru experience
- Strong work ethic
- Flexible schedule
- Good communication
- Guest satisfaction
- Promptness and punctuality
- Memory retention
- Performance improvement
- Fast and efficient
- Willing to learn
- Teamwork and collaboration
- Quick learner
- Works Well Under Pressure
- Effective multitasking
- Adaptability and dependability
- Food preparation
- Safe food handling
- Heavy lifting
- Interactive communication skills
- Workplace safety compliance
- Sanitation practices
- Process improvement
- Product memorization
Awards
AB Honor Roll, High Scores for Microsoft
Timeline
Carhop
Sonic
05.2022 - 08.2024
High School Diploma -
Eufaula High School
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