Harmony Neufeld
Canyon,TX
Summary
Driven professional with experience at Olive Garden, adept in guest engagement and safe food handling. Excelled in creating memorable dining experiences and maintaining high hygiene standards. Demonstrated exceptional customer service and multitasking abilities as a Receptionist and Field Hand, enhancing client satisfaction and operational efficiency. Skilled in cash handling and leveraging POS systems for streamlined service. Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server/Wait Staff Member
Olive Garden
05.2023 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers
Receptionist and Field Hand
Mesquite Groundwater
06.2021 - 01.2023
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Tracked important information in spreadsheets and ran reports or generated graphs using data.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected water samples to test alkalinity, hardness, and residual levels.
Education
GED -
Wellington Middle School
Wellington, TX03.2023
Skills
- Table Bussing
- Safe Food Handling
- Guest Engagement
- Professional Appearance
- Exceptional customer service
- Cash Handling
Timeline
Server/Wait Staff Member
Olive Garden
05.2023 - Current
Receptionist and Field Hand
Mesquite Groundwater
06.2021 - 01.2023
GED -
Wellington Middle School
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