Harmony Savage
Owings Mills,MD
Summary
Motivated and organized receptionist with hands-on experience in spa and wellness environments. Currently working part-time at The Pearl Spa and previously held a receptionist role at Massage Envy (Feb–Dec 2024). Completed massage therapy training at Fortis Institute (May–Dec 2023) and actively pursuing licensure. Skilled in time management, scheduling, client communication, and front desk operations. I am passionate about health and wellness, with a strong interest in holistic care and client-centered service.
Overview
1
1
year of professional experience
Work History
Receptionist
The Pearl Spa
Columbia, MD
02.2025 - Current
- Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirm appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Massage Envy
Ellicott City, MD
02.2024 - 12.2024
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Massage Therapy
Fortis Institute
Towson, MD12.2023
New Town High School
Owings Mills MD06.2022
Skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Greeting and seating clients
- Service-oriented mindset
- Office management
- Performance improvement
- Strategic planning
Timeline
Receptionist
The Pearl Spa
02.2025 - Current
Receptionist
Massage Envy
02.2024 - 12.2024
Massage Therapy
Fortis Institute
New Town High School