Harmony Smith
League City,TX
Summary
Dynamic Aerospace Medical Technician with the United States Air Force Reserve, skilled in patient assessment and emergency medical care. Proven track record in enhancing mission readiness through health promotion initiatives and training program development. Exceptional communicator with a strong focus on optimizing patient outcomes and fostering a culture of continuous learning.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Aerospace Medical Technician
United States Air Force Reserve
09.2024 - 07.2025
- Conducted extensive research on aerospace-related health risks, contributing to the overall safety of aircrew members.
- Optimized patient outcomes through diligent monitoring and follow-up care after initial treatment interventions.
- Developed comprehensive training programs for new Aerospace Medical Technicians, promoting a culture of continuous learning and professional development.
- Increased efficiency in medical treatment administration by implementing standardized protocols for common conditions encountered in aerospace environments.
- Enhanced overall mission readiness through the development and implementation of comprehensive health promotion initiatives targeting key areas such as nutrition, exercise, and stress management for aircrew members.
- Contributed to successful audits by maintaining strict compliance with regulatory standards governing aerospace medicine practices and procedures.
- Maintained high levels of readiness by participating in regular disaster preparedness drills and exercises involving simulated aircraft emergencies.
Sales Associate
The UPS Store
03.2023 - 10.2024
- Maintained store organization to engage customers effectively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Aerospace Medical Service
Aerospace Medical Service Apprenticeship
San Antonio, TX06.2025
Dickinson High School
Dickinson, TX05.2024
Skills
- Basic life support certification
- Laboratory specimen collection
- Immunization administration
- Patient assessment
- Preventive medicine implementation
- Attention to detail
- Multitasking
- Certified in CPR/AED
- Adaptability and flexibility
- Effective communication
- IV insertion
- Prehospital care
- Emergency medical technician (EMT)
- Medical terminology
- POS
- Customer Service
- Sales
- Customer service
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
Certification
BLS certified
EMT certified
CPR certified
Timeline
Aerospace Medical Technician
United States Air Force Reserve
09.2024 - 07.2025
Sales Associate
The UPS Store
03.2023 - 10.2024
Aerospace Medical Service
Aerospace Medical Service Apprenticeship
Dickinson High School
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