Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Harmony Stout

Portland,OR

Summary

Compassionate and dedicated Case Manager experienced in Outreach, Advocacy, and Mental Health Crisis environments. Hardworking and dedicated to clients' holistic well-being, growth, and safety. Skilled in Conflict Resolution, and Strength Based approach to supporting client growth. Adept at handling high caseloads without sacrificing quality of care. Experience collaborating with Portland Police Bureau's SCT and BHU teams as well as program development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Case Manager

Central City Concern
10.2022 - Current
  • Screen potential clients using Asam Criteria
  • Develop and implement comprehensive case management plans to address client needs and goals.
  • Currently partnered with Portland Police Bureau's SCT and BHU Teams to provide a chance for people with high criminal activity, chronic houselessness and Substance Use Disorders access to low barrier housing, mental health, and treatment.
  • Facilitate groups to help clients develop safety/coping skills including Medically Assisted Treatment, Safety Planning, Relapse Prevention, 12 Step Recovery, Life Skills, Living Clean, Women's Group, Creative Expressions, Time management strategies, Mending Relationships, Communication skills, Meditation, Intervention, Pro-Social
  • Liaised with members of the justice system on behalf of clients as well as accompanied clients to court to clarify processes and procedures.
  • Supported clients, and family members through law enforcement, healthcare, and social services.
  • Evaluated clients' social, emotional, and psychological needs to create treatment plans.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating legal services, and public services to gain access to valuable resources.
  • Documented patient interactions and interventions in electronic charting systems.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in the community.

Recovery Mentor

Central City Concern
04.2021 - 10.2022
  • Attend 12 Set Recovery groups with clients
  • Assist clients with access to community resources
  • Weekly one-on-one meetings to discuss client needs and goals
  • Weekly Client update reports
  • Facilitate daily Meditation groups
  • Support life skill-building routines
  • Demonstrated knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Assisted individuals in identifying and re-engaging with family, friends, and other natural supports to build a support system..
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Supported individuals dealing with mental health and emotional crisis.
  • Assisted clients in exploring feelings and understanding behaviors.

Education

Central Oregon Community College
Bend, OR

CADC-R

Skills

  • Skilled Collaborator
  • Trauma-informed Client Advocacy
  • Extensive Resource Knowledge
  • Crisis Resolution and De-Escalation
  • Interpersonal Communication
  • Excellent computer skills
  • Group Facilitator

Certification

  • Certified Recover Mentor License - Traditional Health Workers Registry

Languages

American Sign Language
Native or Bilingual

Timeline

Case Manager

Central City Concern
10.2022 - Current

Recovery Mentor

Central City Concern
04.2021 - 10.2022

Central Oregon Community College

CADC-R

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Harmony Stout