Summary
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Harmony Swaenepoel

Harmony Swaenepoel

Boomer,NC

Summary

Proactive and customer-focused, excelled at Kentucky Fried Chicken by leveraging exceptional multitasking and teamwork skills to enhance service quality and efficiency. Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Work History

Crew Member

Kentucky Fried Chicken
11.2024 - Current
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.

Education

West Wilkes High School
Millers Creek, NC

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Problem-solving
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Safety awareness
  • Basic math
  • Valid Driver's license
  • Visual communication
  • Order management
  • Menu memorization
  • Health code compliance
  • Beverage preparation

Timeline

Crew Member

Kentucky Fried Chicken
11.2024 - Current

West Wilkes High School
Harmony Swaenepoel