Summary
Overview
Work History
Education
Skills
Timeline
Barista
Harmony Teague

Harmony Teague

Shop Manager & Retail Sales Associate
Keystone Heights,FL

Summary

Versatile and results-driven professional with extensive experience excelling in customer service and sales. Demonstrated ability to manage store operations independently, ensuring operational efficiency and high levels of customer satisfaction. Skilled in food safety and patient care, showcasing strong problem-solving abilities and a commitment to excellence.

Overview

6
6
years of professional experience

Work History

Shop Manager & Retail Sales Associate

DecisionHr
04.2024 - Current

• Greeted customers and helped with product questions, selections, and purchases.

• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

• Independently opened and pre-closed the store, ensuring all operations run smoothly.

• Manage store operations solo during 9-hour shifts, ensuring customer satisfaction and operational efficiency.

• Inspect products to ensure they meet cosmetic and functional standards before sale.

• Complete over 18 tasks per shift to maintain store standards.

Personal Care Assistant (PCA)

Private Family Employer
06.2020 - 04.2024

• Built strong relationships with clients, offering assistance with daily living activities to support self-esteem and overall well-being.

• Provided feeding assistance and monitored nutritional intake to help clients achieve health objectives.

• Assisted with transferring and positioning clients, utilizing proper body mechanics to minimize injury risk.

• Delivered comprehensive care, including meal planning, preparation, and housekeeping tasks.

• Received specialized training in administering medications via IVs to ensure safe and effective treatment.

• Managed patient schedules and documentation, maintaining strict compliance with HIPAA regulations.

• Provided personalized care tailored to each client's unique needs, including pet care and housekeeping.

• Consistently worked 12-hour shifts, covering both day and overnight rotations.

Sandwich Artist

SUBWAY®Restaurants
11.2018 - 07.2020

• Prepared and served a variety of food items while maintaining high standards for cleanliness, food safety, and customer satisfaction.

• Ensured freshness and quality by managing inventory using FIFO rules. • Provided exceptional customer service, greeting guests, promoting specials, and taking orders to ensure a positive dining experience.

• Operated the cash register with accuracy, ensuring proper handling of transactions.

• Maintained a clean, organized workspace, adhering to restaurant policies and ensuring readiness for the next shift.

• Increased service speed and efficiency through effective multitasking and time management skills.

Education

FLVS
Keystone Heights, FL
09.2019

Skills

Customer Service & Sales:

Excellent customer service

Sales experience

POS system proficiency

Problem-solving

-

Food Service:

Food preparation and handling

Fast-paced food service

Barista and coffee preparation

Restaurant experience

Food safety and sanitation

Meal planning and preparation

-

General:

Strong team collaboration

Flexibility and reliability

Safe and licensed driver

Ability to work independently

-

Caregiving:

Patient care

Schedule management

HIPAA compliance

Housekeeping

Pet care

Timeline

Shop Manager & Retail Sales Associate

DecisionHr
04.2024 - Current

Personal Care Assistant (PCA)

Private Family Employer
06.2020 - 04.2024

Sandwich Artist

SUBWAY®Restaurants
11.2018 - 07.2020

FLVS
Harmony TeagueShop Manager & Retail Sales Associate