Versatile and results-driven professional with extensive experience excelling in customer service and sales. Demonstrated ability to manage store operations independently, ensuring operational efficiency and high levels of customer satisfaction. Skilled in food safety and patient care, showcasing strong problem-solving abilities and a commitment to excellence.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Independently opened and pre-closed the store, ensuring all operations run smoothly.
• Manage store operations solo during 9-hour shifts, ensuring customer satisfaction and operational efficiency.
• Inspect products to ensure they meet cosmetic and functional standards before sale.
• Complete over 18 tasks per shift to maintain store standards.
• Built strong relationships with clients, offering assistance with daily living activities to support self-esteem and overall well-being.
• Provided feeding assistance and monitored nutritional intake to help clients achieve health objectives.
• Assisted with transferring and positioning clients, utilizing proper body mechanics to minimize injury risk.
• Delivered comprehensive care, including meal planning, preparation, and housekeeping tasks.
• Received specialized training in administering medications via IVs to ensure safe and effective treatment.
• Managed patient schedules and documentation, maintaining strict compliance with HIPAA regulations.
• Provided personalized care tailored to each client's unique needs, including pet care and housekeeping.
• Consistently worked 12-hour shifts, covering both day and overnight rotations.
• Prepared and served a variety of food items while maintaining high standards for cleanliness, food safety, and customer satisfaction.
• Ensured freshness and quality by managing inventory using FIFO rules. • Provided exceptional customer service, greeting guests, promoting specials, and taking orders to ensure a positive dining experience.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Maintained a clean, organized workspace, adhering to restaurant policies and ensuring readiness for the next shift.
• Increased service speed and efficiency through effective multitasking and time management skills.
Customer Service & Sales:
Excellent customer service
Sales experience
POS system proficiency
Problem-solving
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Food Service:
Food preparation and handling
Fast-paced food service
Barista and coffee preparation
Restaurant experience
Food safety and sanitation
Meal planning and preparation
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General:
Strong team collaboration
Flexibility and reliability
Safe and licensed driver
Ability to work independently
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Caregiving:
Patient care
Schedule management
HIPAA compliance
Housekeeping
Pet care