Harmony Williams
Architecture Student
Carrollton,TX
Summary
High-energy personality, bringing demonstrated skills. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Food Service Cook
Aloha Poke
, Texas
- Operated all kitchen equipment safely and in accordance with OSHA regulations
- Set-up workstations with all needed ingredients and equipment
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Interacted with guests to obtain feedback on product quality and service levels.
Talk Show Host
Triple P
Prairie View, Texas
08.2021 - 12.2022
- Discussed variety of subjects with guests to amuse or intrigue viewers and listeners.
- Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
- Hosted HBCU talk show relevant to target audience to generate ratings.
Education
Associate of Applied Science - Video Game Engineering and Design
Richland College
Dallas, TX 08.2017 - 06.2021
Skills
Effective planner
Excellent communication abilities
Improvisation
Complaint resolution
Microsoft Office Proficiency
Analytical and Critical Thinking
Certification
Microsoft Specialist
Timeline
Talk Show Host
Triple P
08.2021 - 12.2022
Microsoft Specialist
10-2018
Associate of Applied Science - Video Game Engineering and Design
Richland College
08.2017 - 06.2021
Food Service Cook
Aloha Poke