HARNEET KAUR
Fremont,CA
Summary
Proactive, diligent, dedicated SAP FICO professional with experience at Bank of America in Fremont, CA, Deputy Manager in retail operations at ICICI Bank & HDFC Bank in India. Successfully assisted senior managers with internal audits and achieved demanding targets by motivating staff and coordinating resources, earning appreciation from superiors. Possesses excellent interpersonal and communication skills, keen eye for detail, exceptional time management and multitasking abilities. Brings valuable experience as a compassionate, creative, effective teacher with expertise in classroom administration, professional development, project planning, and online/offline working ability.
Overview
7
7
years of professional experience
Work History
SAP FI Tutor
Henry Harvin
09.2024 - Current
- Attended SAP FI training course to build understanding of processes, techniques, and industry.
- Learned Configuration of Organizational Structure in SAP.
- Learned ACCOUNT PAYABLE under FI module:- Vendor master data management, Invoice Verification and Posting, Payment processing.
- Learned ACCOUNT RECEIVABLE under FI module:- Customer master data management, Invoice creation and Posting.
- Learned creation of CHART OF ACCOUNT and GLs.
- Participated closely with supervisors and coworkers and asking appropriate questions.
Relationship Banker
Bank of America
12.2022 - 05.2024
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
Class Teacher
Chrysalis High School
04.2018 - 04.2021
- Teaching Math, English and Hindi subjects, offline and online classes.
- Expertise in working with MS excel, MS word, Google slides, Google sheets and Power point.
- Prepared materials for lessons, assignments and assessments and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
Deputy Manager
HDFC Bank Ltd
06.2003 - 11.2007
- Responsible for cash handling, manager checks and demand drafts.
- Supervised and motivated 20 staff employees.
- Ownership of vault operations, authorizations and ATM Operations.
- Served as a team member of Internal Audit & Compliance Team.
- Contributing in monthly sales.
- Maintained, documented and presented progress reports to leaders.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Greeted and assisted customers with questions, concerns and purchasing needs.
Skills
- Time management
- Technological Alignment
- Money Handling
- Excel Proficiency
- Operational Efficiency
- Team collaboration
- Attention to Detail
- Remote Assistance
- Positive Interaction
- Multitasking
- Willingness
- Relationship building and management
Education
SAP-FICO Certification
09-2024
MScIT-MASTER OF SCIENCE - Computer And Information Sciences
Punjab Technical University
09.2012
PGDCA (POST GRAD DEPLOMA IN COMPUTER APPLICATION) - Computer And Information Sciences
Punjab Technical University
09.2005
BMIT (BACHELOR OF MANAGEMENT & IT) - Accounting And Finance
Punjabi University
06.2003
Timeline
SAP FI Tutor
Henry Harvin
09.2024 - Current
Relationship Banker
Bank of America
12.2022 - 05.2024
Class Teacher
Chrysalis High School
04.2018 - 04.2021
Deputy Manager
HDFC Bank Ltd
06.2003 - 11.2007
SAP-FICO Certification
MScIT-MASTER OF SCIENCE - Computer And Information Sciences
Punjab Technical University
PGDCA (POST GRAD DEPLOMA IN COMPUTER APPLICATION) - Computer And Information Sciences
Punjab Technical University
BMIT (BACHELOR OF MANAGEMENT & IT) - Accounting And Finance
Punjabi University
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