Harold Akiona
Summary
Seeking an opportunity that will utilize my professional and personal skills in a challenging and growth-oriented work environment. I seek to attain a professional courteous demeanor in working with customers and team members. Hardworking bringing 30+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
37
37
years of professional experience
Work History
Maintenance Technician
Spectrum Cable
01.1999 - 08.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Rewired and replaced faulty electrical components in equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Diagnosed and repaired complex mechanical and electrical systems.
- Executed tasks within time and budget constraints.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
High Speed Fiber Technician
Spectrum Cable
01.1999 - 08.2023
- Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
- Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
- Performed regular preventive maintenance on equipment used in fieldwork ensuring their optimum functioning at all times.
- Reduced downtime by quickly identifying and resolving issues in fiber networks.
- Upgraded legacy copper networks to high-speed fiber optics, improving overall connectivity for clients.
- Ensured adherence to safety protocols while working on aerial or underground installations, minimizing accidents on the job site.
- Streamlined communication between team members by providing clear instructions during fiber optic installation projects.
- Minimized signal loss by skillfully installing connectors, couplers, and other passive components in optical networks.
- Contributed to business growth by consistently providing high-quality work, resulting in repeat customers and positive referrals.
- Delivered reliable network connections through meticulous attention to detail during cable splicing processes.
- Adapted quickly to new technologies in the field, staying current with industry trends and best practices in fiber optics installation and maintenance.
- Conducted thorough inspections of existing cable systems to identify potential issues before they escalated into costly problems.
- Completed installation projects within budget and timeline constraints by effectively planning and coordinating activities.
- Facilitated smooth handovers from construction teams to operations staff by clearly documenting all completed work prior to system activation dates.
- Collaborated with engineering teams to design and implement optimal fiber optic network layouts.
- Enhanced customer satisfaction with efficient troubleshooting and repair of fiber optic systems.
- Optimized network capacity by implementing appropriate routing techniques in fiber deployments.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Responded to service requests during and after business hours.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed and configured new devices and system components.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Read blueprints and schematics to correctly place equipment.
Cable Technician
Spectrum Cable
01.1994 - 01.1999
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Updated technical knowledge through industry training courses, ensuring expertise in cutting-edge technologies.
- Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.
- Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
- Coordinated with contractors and other technicians, fostering efficient teamwork on complex projects.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Developed and implemented plans for installation of new networks and cabling systems.
- Assisted clients in understanding their cable systems'' functionality, increasing overall user satisfaction levels.
- Researched and evaluated new technologies for use in cabling and telecommunications systems.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Repaired and updated equipment to conform to company-wide standards.
- Managed scheduling requirements effectively, ensuring timely completion of all assigned tasks and appointments.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Optimized cable routing layouts for improved signal quality and minimized interference issues.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Streamlined cable installation processes, resulting in faster service delivery to customers.
- Monitored system performance indicators closely, identifying potential issues before they escalated into major problems.
- Enhanced network performance for clients through regular maintenance and system upgrades.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
- Conducted comprehensive site surveys to identify optimal locations for cable infrastructure installations.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
- Coordinated installation of new users and relocations of existing users.
- Performed preventive maintenance of telecommunications equipment.
Cable Installer
Spectrum Cable
08.1990 - 01.1994
- Improved customer satisfaction by providing efficient and professional cable installation services.
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Maintained professional appearance at all times while working on-site representing the company brand positively.
- Optimized network performance for clients by identifying potential issues during site surveys before installation commenced.
- Adhered to safety protocols during installations, ensuring a secure work environment for both employees and customers.
- Actively participated in routine meetings to discuss progress updates, ongoing challenges, solutions, best practices sharing among teammates.
- Streamlined the installation process through effective communication with dispatchers, supervisors, and other team members as needed.
- Demonstrated flexibility when faced with changes in scheduling or project scope to meet client needs efficiently without compromising quality results.
- Contributed to team success by consistently meeting or exceeding assigned weekly installation targets.
- Reduced installation errors by carefully following guidelines and best practices for cable placement and connection.
- Maintained accurate records of completed installations, services performed, and equipment inventory.
- Increased efficiency in completing work orders by maintaining an organized vehicle stocked with necessary tools and equipment.
- Ensured timely completion of installations by effectively managing work schedules and prioritizing tasks.
- Enhanced client satisfaction by promptly responding to service calls for repairs or adjustments postinstallation.
- Ensured proper disposal/recycling of old cables/equipment per environmental regulations and company policy.
- Delivered exceptional customer service, addressing concerns and answering questions to ensure client satisfaction.
- Fostered strong professional relationships with clients, leading to positive reviews and referrals for additional business opportunities.
- Enhanced system performance for clients by conducting thorough testing and troubleshooting of cable connections.
- Stayed current with industry standards and technology advancements through regular training sessions and workshops.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Developed and implemented plans for installation of new networks and cabling systems.
- Repaired and updated equipment to conform to company-wide standards.
- Researched and evaluated new technologies for use in cabling and telecommunications systems.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
- Coordinated installation of new users and relocations of existing users.
- Researched and recommended network and data communications hardware and software.
Sales Representative Assistant Manager
Dial Rent To Own
03.1988 - 08.1990
- Boosted sales performance by developing and implementing effective sales strategies.
- Assisted in creating compelling sales presentations for prospective clients, resulting in new business opportunities.
- Trained new hires on company policies, product offerings, and best practices in sales techniques, ensuring their preparedness for the role.
- Generated increased revenue through upselling, cross-selling, and recommending appropriate products to customers.
- Collaborated with fellow team members to create a positive work environment that fostered productivity and teamwork.
- Participated in weekly meetings where key insights were shared among team members to continually refine our approach to selling strategies.
- Provided valuable feedback on sales processes, leading to continuous improvement of overall operations.
- Enhanced customer satisfaction with personalized service and prompt resolution of issues.
- Completed store opening and closing procedures by counting drawers and managing security.
Ramp Agent
Hawaiian Airlines
01.1987 - 01.1989
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
Education
NCTI TECH 1,2 And 3 - Coax And Fiber Installation, Troubleshooting
Cable Technician Classes
Kailua-Kona, HI01.2000
GED -
Maintenance Technician Classes
Kailua-Kona, HI01.1999
High School Diploma -
Diploma, Konawaena High School
Kealakekua, HI05.1985
Skills
- DSAM/OneEx digital signal light indicator
- Install and Troubleshoot Fiber and Coax Systems
- Installation of Fiber and high speed equipment to cell towers
- Installation of Fiber, Coax and CAT Cable for homes / businesses
- Fiber and Coax Splicing
- Utilize specialized tools for splicing fiber
- High speed modem installation
- Troubleshoot RF and phone issues
- Preventive Maintenance: Maintain proper levels on coax and fiber systems, balancing forward and return RF levels, maintaining A/C and D/C checks on power supplies, maintain correct Fiber light and levels at nodes and amp
- Problem solving ability
- Utilize specialized equipment to resolve TV/Phone issues
- Excellent work ethic
- Strong Customer Service skills
- Preventive Maintenance
- Mechanical Troubleshooting
- Building Maintenance
- Troubleshooting skills
- Hand and power tools
- Electrical Troubleshooting
- Parts Replacement
- Equipment Installation
- Equipment Repair
- Tool management
- Hand Tools Expertise
- Power Tools Proficiency
- OSHA
- Blueprint and schematic understanding
- Organizational ability
- System installations
- Service-oriented mindset
- Documentation
- Supply Management
- Battery Maintenance
- Hand and power tool use
- Hand and Power Tool Operation
- Critical Thinking
- Clear Communication
References
Available on request
Timeline
Maintenance Technician
Spectrum Cable
01.1999 - 08.2023
High Speed Fiber Technician
Spectrum Cable
01.1999 - 08.2023
Cable Technician
Spectrum Cable
01.1994 - 01.1999
Cable Installer
Spectrum Cable
08.1990 - 01.1994
Sales Representative Assistant Manager
Dial Rent To Own
03.1988 - 08.1990
Ramp Agent
Hawaiian Airlines
01.1987 - 01.1989
NCTI TECH 1,2 And 3 - Coax And Fiber Installation, Troubleshooting
Cable Technician Classes
GED -
Maintenance Technician Classes
High School Diploma -
Diploma, Konawaena High School
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