Summary
Overview
Work History
Education
Skills
Timeline
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Harold Brown

Eugene
Brookshire,Texas

Summary

As a dedicated ramp agent since 2006 I have become thoroughly advanced in aviation processes. From my prior experiences of other jobs as well, I have become more an more mechanically inclined .... I look forward to the challenge that this new position may offer and I am excited to display a needed skillset only I can bring.

Overview

39
39
years of professional experience

Work History

Ramp Serviceman

United Airlines
10.2006 - Current
  • Maintained a clean and organized ramp area for efficient operations and reduced risk of accidents.
  • Facilitated smooth airport operations by effectively communicating with team members, pilots, and other personnel during tarmac activities.
  • Reduced delays by quickly identifying and addressing mechanical issues with aircraft components or equipment.
  • Protected airline assets through diligent monitoring of parked aircraft for security concerns or potential damage risks.
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strong communication and organizational skills through working on group projects.

Assisted with day-to-day operations, working efficiently and productively with all team members.

Laundry Supervisor

Texas Department Of Criminal Justice
12.1984 - 03.2020
  • Optimized scheduling of staff shifts to maintain optimal workflow during peak hours.
  • Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
  • Managed budget effectively, reducing operational costs while maintaining quality service standards.
  • Established strong relationships with suppliers, negotiating favorable contracts for ongoing cost savings.
  • Developed comprehensive training program for new hires, resulting in faster integration into the team.
  • Addressed customer concerns promptly, ensuring high levels of client satisfaction and repeat business.
  • Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
  • Reduced turnaround time for laundry orders with streamlined processes.
  • Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
  • Performed routine maintenance checks on laundry equipment, minimizing downtime due to malfunctions or repairs needed.
  • Increased team productivity through effective delegation and supervision of tasks.
  • Conducted regular inspections of laundry facilities, ensuring cleanliness and compliance with safety regulations.
  • Implemented inventory management system to ensure adequate supply of cleaning materials and equipment.
  • Boosted employee morale by fostering a positive work environment conducive to open communication and teamwork.

Education

Licensed Professional Barber - Barbering

Modern Barber College
Houston, TX
05.2001 -

High School Diploma -

George Washington Carver High School
Houston, TX
05.2001 -

Skills

Leadership

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Timeline

Ramp Serviceman

United Airlines
10.2006 - Current

Licensed Professional Barber - Barbering

Modern Barber College
05.2001 -

High School Diploma -

George Washington Carver High School
05.2001 -

Laundry Supervisor

Texas Department Of Criminal Justice
12.1984 - 03.2020
Harold BrownEugene