As a dedicated ramp agent since 2006 I have become thoroughly advanced in aviation processes. From my prior experiences of other jobs as well, I have become more an more mechanically inclined .... I look forward to the challenge that this new position may offer and I am excited to display a needed skillset only I can bring.
Overview
39
39
years of professional experience
Work History
Ramp Serviceman
United Airlines
10.2006 - Current
Maintained a clean and organized ramp area for efficient operations and reduced risk of accidents.
Facilitated smooth airport operations by effectively communicating with team members, pilots, and other personnel during tarmac activities.
Reduced delays by quickly identifying and addressing mechanical issues with aircraft components or equipment.
Protected airline assets through diligent monitoring of parked aircraft for security concerns or potential damage risks.
Delivered services to customer locations within specific timeframes.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Proved successful working within tight deadlines and a fast-paced environment.
Self-motivated, with a strong sense of personal responsibility.
Developed strong communication and organizational skills through working on group projects.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Laundry Supervisor
Texas Department Of Criminal Justice
12.1984 - 03.2020
Optimized scheduling of staff shifts to maintain optimal workflow during peak hours.
Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
Managed budget effectively, reducing operational costs while maintaining quality service standards.
Established strong relationships with suppliers, negotiating favorable contracts for ongoing cost savings.
Developed comprehensive training program for new hires, resulting in faster integration into the team.
Addressed customer concerns promptly, ensuring high levels of client satisfaction and repeat business.
Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
Reduced turnaround time for laundry orders with streamlined processes.
Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
Performed routine maintenance checks on laundry equipment, minimizing downtime due to malfunctions or repairs needed.
Increased team productivity through effective delegation and supervision of tasks.
Conducted regular inspections of laundry facilities, ensuring cleanliness and compliance with safety regulations.
Implemented inventory management system to ensure adequate supply of cleaning materials and equipment.
Boosted employee morale by fostering a positive work environment conducive to open communication and teamwork.