Dynamic Freight Train Conductor with Union Pacific Railroad, recognized for achieving zero safety incidents and enhancing on-time delivery through effective crew leadership and regulatory compliance. Expert in cargo handling and safety protocols, complemented by strong problem-solving skills and a commitment to operational excellence.
Overview
29
29
years of professional experience
Work History
Freight Train Conductor
Union Pacific Railroad
San Antonio, TX
04.2004 - 03.2026
Supported safe freight train operation by monitoring crew activity and following safety protocols, leading to zero safety incidents and on-time delivery.
Operated freight train while guiding crew activity and following safety protocols to support safe, compliant movement.
Supported train makeup, coupling and uncoupling cars, and yard track switching while following federal safety regulations and reducing operational delays.
Worked with engineers to improve freight movement workflows and on-time deliveries, while strengthening safety performance metrics.
Handled cargo loading and unloading for shipments totaling over 1 million tons annually, helping maintain accurate procedures, lowering damage rates, and improving customer satisfaction scores.
Human Resource Specialist
United States Army
, United States
01.1997 - 12.2007
Supported promotion, transfer, and separation processing for over 800 personnel, reducing errors and keeping records aligned with military regulations.
Handled leave requests and pay questions for over 1500 soldiers in IPPS-A, resolved issues within 48 hours, and maintained strong soldier satisfaction.
Improved personnel record filing for over 1200 soldiers by introducing digital filing methods, reducing admin time and increasing HR data accuracy.
Reviewed personnel policies with management to support HR process improvements.
Assisted customers with questions and support at the postal counter.
Monitored postal supply inventory to keep stock levels adequate.
Trained new clerks on procedures and customer service best practices.
Addressed customer complaints quickly to support service satisfaction.
Welcomed clients and pets with friendly service at a busy veterinary clinic.
Managed appointment scheduling through veterinary software to keep workflow organized.
Answered phone inquiries and shared information about services and procedures.
Collected patient details and updated accurate medical records in the system.
Coordinated communication between veterinarians, clients, and staff to support effective service delivery.
Answered pet owner calls, responded to questions, and relayed messages for staff veterinarians.
Human Resources Assistant
Army National Guard, Texas
Iraq, Operation Enduring Freedom
03.2006 - 08.2007
- Provided procedural guidance and reviewed personnel action cases for accuracy and complete documentation.
- Updated employee records in HR information systems with correct data.
- Assisted recruitment efforts by screening applications and arranging interviews.
- Processed personnel transaction paperwork for promotions and terminations.
- Built and maintained secure employee personnel files to protect sensitive information.
- Drafted correspondence, reports, and materials using office automation tools; reviewed outgoing correspondence for grammar and format.
- Managed daily Soldier actions branch operations, including officer and enlisted evaluations and promotions.
- Assisted with the development of training programs for staff members.
- Advised management and subordinate staff on administrative and management matters to support decisions and resource use.
- Assisted with branch structure development, improved management methods and procedures, and reviewed, controlled, and routed incoming mail.
- Applied technical knowledge to monitor military functions supporting an Army personnel management system, including military personnel actions, personnel management, and personnel records.
- Performed duties as an HR specialist team leader and senior personnel management specialist in a combat environment.
- Supported communication between management and employees regarding policies.
Education
Diploma -
Westfield High School
Houston, TX
01-1995
Skills
Freight train operations
Train operations management
Safety protocol adherence
Regulatory compliance
Cargo handling procedures
Train makeup
Yard switching
LEADERSHIP EXPERIENCE
United States Army
United States
U.S. Army Specialist 4
Mar 1999 - Dec 2007
Facilitated communication between leadership and junior soldiers by providing mentorship, technical guidance, and overseeing team operations.
Supervised daily team activities, ensuring adherence to safety standards and mission objectives, which contributed to a reduction in on-the-job incidents.