Focused on enhancing customer satisfaction through effective organizational and communication skills, contributing positively to team dynamics and operational excellence
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Laborer
Barclay Truck Rebuilders/Legacy Compost
Paul, ID
08.2023 - Current
Performed repetitive assembly tasks with hand and power tools and automated equipment.
Practice independent working skills, and guide and mentor less experienced team members.
Finish the assembly of built semi-trailers.
Operate forklifts to load, unload, or move supplies and materials.
Operate heavy equipment, such as loaders, tractors, telehandlers, skid steers, and semi-trucks.
Transportation of heavy equipment.
Completed routine maintenance and repair.
Produce and process high-grade organic fertilizer.
Cook/Prep
Mini cassia care Center
Burley, US
01.2022 - 12.2022
Cleaned and sanitized kitchen equipment, utensils, and workstations.
I learned the dietary needs of the residents in the facility.
Prepared a variety of foods according to exact instructions and recipe specifications.
Managed portion control using correct utensils during preparation and plating.
Production Utility
McCain Foods
Burley, US
09.2021 - 12.2021
Provide support to several areas of the factory
Perform lock out tag out (LOTA) as needed
Keep machinery running and log defects (Line operator)
General clean/deep clean of factory
Class A CDL Driver
Lynch Oil
Burley, US
03.2020 - 03.2021
Safely haul and delivered Hazmat rated products
Maintained detailed paperwork and logs, including customer records, and DOT-required documentation.
Avoided delays by planning and adjusting routes to account for traffic, construction issues, and other potential obstacles.
The company was presented professionally by keeping the truck clean, and in good operating condition.
Complied fully with applicable rules and regulations, including sizes and weights of loads, safe routes, and required break periods.
Prevented problems while transporting dangerous goods by carefully following safety procedures.
Complied with all license and transportation requirements, including maintaining proper weights, and displaying correct markings.
Cashier
Love's Travel
Heyburn, US
09.2019 - 02.2020
Maintained clean, organized, and well-stocked checkout areas, with regular attention to displays.
Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
Boosted company revenue through suggestive selling techniques for products, value-added services, and loyalty programs.
Processed refunds and exchanges for different products.
Resolved guest issues by working with customer service leaders, and area managers, to meet individual needs.
Prevented losses by watching for suspicious behavior.
Fixed checkout merchandise displays, with continuous resets during down periods.
Recaptured sales from dissatisfied customers using conflict mediation skills.
Delivery Driver/cook
Pizza Hut
Burley, US
05.2019 - 09.2019
Monitored and complied with kitchen sanitation, organization, and safety procedures.
Delivered pizza to customers in a timely manner while adhering to traffic laws.
Answered phone calls from customers placing takeout orders.
Adhered to food safety standards when storing and preparing foods.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Class A CDL Driver
Valley AG
Hansen, US
03.2019 - 05.2019
Minimized safety issues with regular vehicle inspections and proper reporting of any incidents or concerns.
Used trailers safely, coupling and uncoupling connections with consistency and skill.
Complied fully with applicable rules and regulations, including sizes and weights of loads, safe routes, and required break periods.
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
General Store Manager
Loaf 'N Jug
Sidney, US
03.2017 - 05.2018
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Conducted regular meetings with employees to discuss current operations issues.
Trained and mentored associates to teach daily tasks and procedures.
Excelled at profit increase and customer growth.
Skilled at upholding company policies and protocols.
Proficient in overseeing, hiring, training, and scheduling of staff.
Exceeded expectations in controlling profit and loss.
Updated and maintained store signage and displays.
Delegated work to staff, setting priorities and goals.
Department Manager
McDonald's
Sidney, US
10.2014 - 03.2017
Versed in using computers for database management.
Experienced at maintaining scheduling and events calendars.
Supervised a crew of 40 staff members in a multimillion-dollar business.
Competent at operating office equipment, i.e.,
Electronic filing system, fax, and copiers.
Proficient in the maintenance of company equipment.
Skilled at meeting deadlines, accurately completing forms in accordance with company procedures.
Recaptured sales from dissatisfied customers using conflict mediation skills.
Education
High school diploma or GED -
Dawson Community College
Glendive, MT
09-2013
Skills
Inventory management
Problem-solving abilities
Customer service
Excellent communication
Supervision
Hiring
Goal Achievement
Organization
Leadership
Food industry
Certification
Class A CDL
Tanker Endorsement
Hazmat Endorsement
Doubles and Triples Endorsement
Personal Information
Work Permit: Authorized to work in the US for any employer