Harold Ewing
Shepherdsville,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Manager
Design Fabricators & Integrators
Louisville, KY
08.2017 - 01.2024
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Developed key performance indicators to measure effectiveness of operational processes.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Provided technical expertise in the design and implementation of automated systems used in the operations department.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed scheduling, training and inventory control.
- Built strong operational teams to meet process and production demands.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Presented performance and productivity reports to supervisors.
- Enforced federal, state, local and company rules for safety and operations.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Responded to information requests from superiors, providing specific documentation.
- Tracked and replenished inventory to maintain par levels.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Conducted employee observations and documented findings.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Planned delivery routing, team workflows and promotional initiatives.
- Supported accident investigations and prepared related paperwork.
- Measured and reviewed performance via KPIs and metrics.
- Controlled departmental facilities use and approved requests for repairs or improvements.
Fabrication Welder
Kentucky Ironworks
Louisville, KY
03.2015 - 08.2017
- Fabricated metal components and structures according to blueprints, drawings, and written specifications.
- Cut metal parts with oxyacetylene torch and plasma cutter.
- Welded metal pieces together using MIG, TIG, and other welding processes as required.
- Inspected welds for accuracy and adherence to quality standards.
- Performed preventative maintenance on all welding equipment.
- Maintained a clean work area in accordance with safety regulations.
- Identified any defects in the fabrication process and took corrective action when necessary.
- Operated forklifts to move large components around the shop floor.
- Assisted with the installation of fabricated items at customer sites.
- Checked finished products for conformance to engineering standards before shipping out.
- Reviewed job orders for accuracy and completeness prior to starting work on them.
- Cleaned and prepared surfaces for welding operations by grinding, sanding, or polishing as needed.
- Loaded and unloaded materials onto trucks or other transportation vehicles for delivery purposes.
- Utilized overhead cranes to lift heavy objects into place during fabrication projects.
- Collaborated closely with supervisors to ensure that projects were completed on time and within budget constraints.
- Provided technical guidance and training to junior welders as needed.
- Monitored stock levels of supplies used in the fabrication process, ordering additional items when necessary.
- Attended regular safety meetings to stay up-to-date on best practices while working with hazardous materials.
- Communicated effectively with team members regarding progress of tasks assigned throughout the day.
- Read and followed blueprints and weld diagrams.
- Used jigs, fixtures and tools for assembly of parts and components.
- Made steel form parts using various cutting equipment and welded part together per specifications.
Service Manager
Bob Greenwell Trucking
Louisville, KY
06.2004 - 03.2015
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Created detailed reports on service activities for senior management review.
- Coordinated with other departments within the organization to ensure seamless delivery of services.
- Ensured compliance with applicable laws and regulations related to services provided.
- Created standard operating procedures for all service functions.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Hired and trained service department staff to drive performance.
- Created employee work schedules to keep shifts properly staffed.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Pitched in to complete various duties during peak periods or employee absences.
- Motivated and supported employees to maintain low turnover.
Education
High School Diploma -
Fairdale High School
Fairdale, KY05-1998
Skills
- Implementing Procedures
- Procedure Optimization
- Strategic Planning And Execution
- Quality Assurance And Control
- Leadership Training
- Employee Development
- Training And Coaching
- Team Building/Leadership
- Employee Motivation
- Inventory Coordination
- Safety Compliance
- Performance Management
- Hiring And Training
- Teamwork And Collaboration
- Employee Relations And Conflict Resolution
- Strong Team Building Skills
- Manufacturing Procedures
- Delivery Fleet Management
- Motivational Leadership
- Troubleshooting And Problem Solving
- Kpi Tracking
Certification
Greenwell
- Osha 30 hr Outreach for general industry.
- Red Belt 12 week leadership, engagement & culture program
- CPR AED & First Aid
- American Welding Society's WPS / PQR Explained
- Hazard Communication Awareness
- Biosafety Hazardous Waste Handling and Disposal
- Lockout/Tagout
- Spray Finishing
- Fire Watch
- Job Hazard Analysis
- Respiratory Protection Awareness
- Welding, Cutting and Brazing
- Back Injury Awareness
- Bench Grinder Safety
- Active Shooter: Victims
- Fire Extinguisher Safety
- Hand and Power Tool Safety
- Preventing Workplace Harassment- Managers
- Workplace Violence Prevention
- Personal Protective Equipment Overview
- Coaching and Mentoring
- Safety Orientation
- Management Coaching Employee Performance Coach Certification
- Mastering Microsoft Teams certificate
- Inspirational Leadership Skills certificate
- How to become a workplace coach certificate
- Become a master of resolving conflict at home or work certificate
- Giving and receiving feedback for management and leadership certificate
- Effective Supervision
- Safety Orientation
- Warehouse Safety
References
References available upon request.
Timeline
Operations Manager
Design Fabricators & Integrators
08.2017 - 01.2024
Fabrication Welder
Kentucky Ironworks
03.2015 - 08.2017
Service Manager
Bob Greenwell Trucking
06.2004 - 03.2015
High School Diploma -
Fairdale High School
Similar Profiles
Clayton BlackClayton Black
Access Control Technician at CSI Technology IntegratorsAccess Control Technician at CSI Technology Integrators
NAVYA HEGDENAVYA HEGDE
Business Analyst at Sun Technology Integrators Pvt. LtdBusiness Analyst at Sun Technology Integrators Pvt. Ltd
Patricia BambaPatricia Bamba
Procurement Project Administrator at Western Pacific Enterprises JV Transit Integrators BCProcurement Project Administrator at Western Pacific Enterprises JV Transit Integrators BC
Tracy ReesorTracy Reesor
Damage Prevention Coordinator III at Louisville Gas & ElectricDamage Prevention Coordinator III at Louisville Gas & Electric
LINDSAY COLEMANLINDSAY COLEMAN
Family Nurse Practitioner at Nair Internal MedicineFamily Nurse Practitioner at Nair Internal Medicine